Chicago Station Leader: P&L, 300+ Team, Ops Excellence

Deutsche Post; Chicago (IL); In loco; USD 200.000 - 248.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) Match

Stock Purchase Plan

Medical coverage

Vision coverage

Dental coverage

Paid time off

Descrizione del lavoro

DHL Global Forwarding in Chicago seeks a Station Manager to lead the station to sustainable growth and exceptional customer experience, driving strong financial performance and building high-performing teams.

You will oversee Air Freight, Ocean Freight, Customs Brokerage, Warehousing, Customer Service, and Billing, ensuring safe operations, compliance, and continuous improvement across the network.

Competenze

• Bachelor's degree in Business, Supply Chain, Logistics, or related field preferred.
• Extensive leadership experience within freight forwarding, logistics, transportation, or supply chain operations.
• Strong understanding of Air Freight, Ocean Freight, Customs Brokerage, Warehousing, and end-to-end freight forwarding operations.
• Proven track record of leading large teams and delivering strong business, operational, and financial results.
• Experience managing P&L performance and driving profitable growth.
• Strong labor relations experience, including working in unionized environments.
• Excellent leadership, communication, influencing, and stakeholder management skills.
• Ability to lead change, drive accountability, and execute strategic initiatives.
• Strong analytical, problem-solving, and decision-making capabilities.
• Customer-focused mindset with commitment to service excellence and continuous improvement.

Mansioni

• Deliver the station's financial objectives and maintain accountability for P&L and growth.
• Lead and develop a high-performing, engaged workforce with safety focus.
• Drive customer satisfaction and retention through Service First principles and process improvements.
• Provide leadership across Air/Ocean Freight, Customs, Warehousing, Customer Service, and Billing.
• Set clear performance expectations and manage results per policies.
• Build strategic relations with customers, suppliers, and partners.
• Collaborate with Field Sales and Key Accounts to grow business.
• Analyze performance and implement corrective actions to meet goals.
• Ensure compliance with policies and quality standards.
• Plan capacity, allocate resources, and manage costs for station strategy.
• Oversee station administration, workforce planning, and hiring.
• Maintain relationships with local union leadership.

Conoscenze

P&L management

Leadership

Union labor relations

Strategic thinking

Analytical skills

Formazione

Bachelor's degree in Business, Supply Chain, Logistics, or related field

Descrizione del lavoro

DHL Global Forwarding in Chicago seeks a Station Manager to lead the station to sustainable growth and exceptional customer experience, driving strong financial performance and building high-performing teams.

You will oversee Air Freight, Ocean Freight, Customs Brokerage, Warehousing, Customer Service, and Billing, ensuring safe operations, compliance, and continuous improvement across the network.