Chemical Service Specialist, Metals - Ohio

Quaker Houghton; Kentucky; Hybrid; USD 60,000 - 85,000; Full time

Job summary

Quaker Houghton is seeking a Chemical Service Specialist, Metals to perform on-site testing, analysis, and maintenance of customer fluid systems to ensure quality and compliance. You will collect data, prepare routine reports, and support optimization opportunities at customer locations.

The role emphasizes safety, data integrity, and delivering measurable value through continuous improvement and client collaboration.

Qualifications

• Bachelor's degree or equivalent work experience is preferred.
• Minimum 1 year working in a manufacturing environment.

Responsibilities

• Conduct daily testing, monitoring, and documentation of fluid systems to maintain performance within specifications.
• Perform preventive maintenance and system adjustments to ensure uptime targets are met.
• Identify, document, and implement approved process improvements or savings initiatives.
• Train customer personnel on standard operating procedures for proper product use and system management.
• Support sales or technical surveys and assist in developing proposals for system improvements.
• Collaborate with internal teams and customer stakeholders to resolve issues within defined service levels.
• Maintain safety, environmental, and company policies while ensuring accurate records and data integrity.

Education

Bachelor's degree or equivalent

Job description

Chemical Service Specialist, Metals - Ohio

The Technical Service Specialist I is responsible for performing on-site testing, analysis, and maintenance of customer fluid systems to ensure quality, performance, and compliance with operational standards. The role collects and records process data, prepares routine reports, and maintains fluid and equipment conditions through top-ups, filtration, and preventive maintenance activities. This position identifies process improvements, supports cost-in-use reduction initiatives, and contributes to customer presentations highlighting savings and optimization opportunities.

Key responsibilities include:

• Conducting daily testing, monitoring, and documentation of fluid systems to maintain performance within specifications.
• Performing preventive maintenance and system adjustments to ensure uptime targets are met.
• Identifying, documenting, and implementing approved process improvements or savings initiatives.
• Training customer personnel on standard operating procedures for proper product use and system management.
• Supporting sales or technical surveys and assisting in developing proposals for system improvements.
• Collaborating with internal teams and customer stakeholders to resolve issues within defined service levels.
• Maintaining compliance with safety, environmental, and company policies while ensuring accurate recordkeeping and data integrity.
• The role contributes directly to customer satisfaction, continuous improvement, and delivery of measurable operational value at customer locations.

Qualifications:

• Bachelor's degree prefered OR equivalent work experience
• minimum 1 year working in manufacturing environment