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Responsibilities
- Knowledge of all dining room and kitchen systems and operation. Demonstrate the ability to run effective shifts in all aspects of the restaurant.
- Provide direction, coaching, training, and development for assistant managers and team members, including food quality, service standards, safety, sanitation, and company policies.
- Ensure consistent execution of systems, standards, and cost controls.
- Establish and communicate goals regularly with the General Manager and Local Owner.
- Communicate effectively with guests, team members, management, vendors, and owners.
- Maintain cleanliness of facilities and ensure sufficient supplies for team members.
- Oversee BOH schedules, staffing levels, and guest satisfaction.
- Manage department inventory and coach assistant managers in inventory procedures.
- Manage BOH budgets, including forecasting.
- Participate in hiring processes to maintain appropriate staffing levels.
- Manage team to meet food and service standards and ensure guest satisfaction.
- Follow safety procedures when operating equipment.
- Handle multiple priorities, work under stress, and exercise good judgment.
Requirements
- High school diploma or GED; some college preferred.
- 3-5 years of high-volume restaurant management experience preferred.
- Strong leadership and motivational skills.
- Ability to attract, train, develop, and retain top team members.
- Exceptional guest service skills.
- Ability to meet financial goals, including sales growth, cost management, and staffing efficiency.
Physical & Additional Requirements
- Ability to lift up to 50 lbs and stand for extended periods.
- Ability to handle heat and operate kitchen equipment safely.
- Dexterity for handling food and dishes.
The listed duties are not exhaustive; other responsibilities may be assigned as needed.