Chef Concierge

Hotel Bardo Savannah; Savannah (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

Hotel Bardo Savannah seeks a dynamic Chef Concierge to lead the Guest Services team, crafting a unique guest experience through personalized service and local expertise. This role emphasizes the creation of memorable moments while upholding the luxury brand standards. The ideal candidate possesses strong leadership skills, exceptional communication, and a passion for hospitality.

Qualifications

• Polished professional with leadership instincts.
• Exceptional communication and rapport building skills.
• Experience in luxury or lifestyle hospitality.
• Naturally curious with local knowledge.
• Fluent in an additional language preferred.

Responsibilities

• Lead the Guest Services team, setting the standard for service excellence.
• Provide personalized service and recommendations.
• Collaborate on local offerings and experiences.
• Manage bespoke requests and VIP arrangements.
• Oversee concierge team training and growth.

Skills

Leadership

Communication

Local Knowledge

Problem Solving

Job description

Overview

Our team atHotel Bardo Savannahis looking for a personable, dynamic and knowledgeable Chef Conciergeto lead our Guest Services team. More than a liason, the Chef Concierge is a tastemaker, trusted guide, and a true "Impression Maker" who sets the tone for the Bardo guest journey. This position plays a pivotal role in shaping each guest's stay through curated recommendations, insider access, and intuitive service that reflects our committment to exceptional, meaningful hospitality.

Responsibilities

• Serve as the face and voice of the Guest Services team, leading by example and cultivating a culture of warmth, knowledge, and service excellence

• Provide elevated, personalized service through thoughtful recommendations, local insight, and proactive communication

• Collaborate with the Brand team to remain attuned to current resort offerings, local happenings, and experiential programming

• Develop and maintain a robust network of local partners, ensuring priority access to Savannah’s most sought-after moments

• Manage special requests, bespoke itineraries, and VIP arrangements with discretion and style

• Uphold brand standards across all guest interactions, ensuring consistency and intentionality in every detail

• Oversee the training and performance of the concierge team, fostering their growth as ambassadors of the Bardo experience

Qualifications

• A polished hospitality professional with strong leadership instincts and a discerning eye for detail

• Exceptional communication skills and the ability to build rapport across all touchpoints

• Proven experience in a luxury or lifestyle hospitality environment; previous leadership experience preferred

• Naturally curious, with deep local knowledge and a passion for uncovering and sharing insider experiences

• Skilled in navigating guest preferences, resolving issues with poise, and creating moments of delight

• Fluent in at least one additional language preferred

• Refined presentation, grooming, and demeanor that reflect the Bardo brand