Cheese Shop Specialist: Fresh Service & Pairings

Kroger Family of Companies; Frederick (MD); On-site; USD 27,000 - 36,000; Full time

Job summary

Kroger Family of Companies in Frederick, MD seeks a Deli/Bakery team member dedicated to delivering outstanding customer service and high-quality, fresh products. You will support the department manager, help the Cheese Shop area, and uphold safety, cleanliness, and accurate portioning in a fast-paced retail environment.

Ideal candidates have strong communication, basic math skills, and the ability to work calmly under pressure while ensuring honesty and customer trust in all transactions.

Qualifications

• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Ability to handle stressful situations.

Responsibilities

• Gain knowledge of products and respond to questions.
• Offer samples to help customers discover new items.
• Inform customers of Cheese Shop specials.
• Provide customers with fresh products and correct portions.
• Measure, prepare and mix ingredients per recipe.
• Package, label and inventory ingredients.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand store layout to locate products for customers.
• Stay current with ads and promotions.
• Maintain awareness of inventory/stocking conditions.
• Adhere to food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers; maintain logs.
• Enforce safety programs and report unsafe conditions.
• Inspect equipment and report repairs.
• Notify management of accidents and safety risks.
• Handle customer and employee issues professionally.
• Support minors, individuals with special needs, and older adults as needed.
• Perform essential functions with/without accommodation.

Skills

Effective communication

Basic math

Handle stressful situations

Education

High school education or equivalent

Job description

Kroger Family of Companies in Frederick, MD seeks a Deli/Bakery team member dedicated to delivering outstanding customer service and high-quality, fresh products. You will support the department manager, help the Cheese Shop area, and uphold safety, cleanliness, and accurate portioning in a fast-paced retail environment.

Ideal candidates have strong communication, basic math skills, and the ability to work calmly under pressure while ensuring honesty and customer trust in all transactions.