Cheese Shop Manager: Lead Guest Experience & Education

The Kroger Co.; Sterling Heights (MI); On-site; USD 52,000 - 68,000; Full time

Job summary

Murray’s Cheese Shop within The Kroger Co. in Sterling Heights, MI is seeking a Manager to lead the cheese experience, staff, and events.

You will drive sales through expert product knowledge, proactive selling, and engaging service while upholding safety and company values. Responsibilities include staff training, executing in-store events, inventory management, and maintaining high standards of customer interaction and merchandising.

Qualifications

• Management experience or Food Retail experience or two year Culinary Degree
• Willing to taste cheese daily
• Supportive of cheese business initiatives
• Able to inspire, motivate and train staff while ensuring successful completion of all tasks
• Excellent communication skills
• Ability to multi-task
• Proficient with Microsoft Excel and Word
• Strong desire to learn, enthusiasm for the product, and an interest and willingness to try new and innovative approaches

Responsibilities

• Create and maintain the Murray’s Cheese experience: interactive customer service, ongoing product education, effective cross-selling, merchandising, pushing and promoting designated products
• Maintain knowledgeable, efficient, friendly staff fully trained in Murray’s operations and products
• Ensure all Kroger and Murray’s policies, operating standards, and procedures are communicated effectively, maintained, and followed at all times
• Ensure that staff adheres to all Food Safety, Hazard Analysis Critical Control Point, and Sanitation Procedures
• Place orders and maintain inventory
• Responsible for setting up weekly in store selling events
• Contribute to store goals for increasing sales and improving profit
• Effectively control shrink and waste by following Murray’s and Kroger’s Best Practices
• Control labor expenses through appropriate scheduling
• Meet and/or exceed budgetary goals for the Murray’s Cheese Shop
• Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Staff leadership

Customer service

Merchandising

Communication

Multi-tasking

Product knowledge

Education

Two-year culinary degree

Tools

Microsoft Excel

Microsoft Word

Job description

Murray’s Cheese Shop within The Kroger Co. in Sterling Heights, MI is seeking a Manager to lead the cheese experience, staff, and events.

You will drive sales through expert product knowledge, proactive selling, and engaging service while upholding safety and company values. Responsibilities include staff training, executing in-store events, inventory management, and maintaining high standards of customer interaction and merchandising.