Cheese Shop Experience Manager

Kroger Family of Companies; Tualatin (OR); On-site; USD 45,000 - 65,000; Full time

Job summary

Murray’s Cheese Shop in Oregon is seeking a store leader to deliver a unique cheese experience through exceptional customer service, product knowledge, and proactive selling. You will mentor staff, coordinate merchandising, and collaborate with Kroger leadership to drive in-store events.

The role requires managing staff, controlling cost, meeting sales goals, and maintaining safety and quality standards across all Murray’s operations.

Qualifications

• Minimum: management experience or food retail experience or two year culinary degree.
• Willing to taste cheese daily.
• Supportive of cheese business initiatives.
• Able to inspire, motivate and train staff while ensuring successful completion of all tasks.
• Excellent communication skills.
• Ability to multitask.
• Proficient with Microsoft Excel and Word.
• Strong desire to learn, enthusiasm for the product, and an interest and willingness to try new and innovative approaches.

Responsibilities

• Create and maintain the Murray’s Cheese experience: interactive customer service, ongoing product education,, effective cross-selling, merchandising, pushing and promoting designated products.
• Maintain knowledgeable, efficient, friendly staff fully trained in Murray’s operations and products.
• Ensure all Kroger and Murray’s policies, operating standards, and procedures are communicated effectively, maintained, and followed at all times.
• Ensure that staff adheres to all Food Safety, Hazard Analysis Critical Control Point, and Sanitation Procedures.
• Place orders and maintain inventory.
• Responsible for setting up weekly in store selling events.
• Contribute to store goals for increasing sales and improving profit.
• Effectively control shrink and waste by following Murray’s and Kroger’s Best Practices.
• Control labor expenses through appropriate scheduling.
• Meet and/or exceed budgetary goals for the Murray’s Cheese Shop.
• Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Leadership

Staff training

Customer service

Communication

Cross-selling

Multitasking

Merchandising

Education

Two year Culinary Degree

Tools

Microsoft Excel

Microsoft Word

Job description

Murray’s Cheese Shop in Oregon is seeking a store leader to deliver a unique cheese experience through exceptional customer service, product knowledge, and proactive selling. You will mentor staff, coordinate merchandising, and collaborate with Kroger leadership to drive in-store events.

The role requires managing staff, controlling cost, meeting sales goals, and maintaining safety and quality standards across all Murray’s operations.