Cheese Monger & Guest Experience Lead

Rehmann; Ann Arbor (MI); On-site; USD 20,000 - 25,000; Part time

Benefits offered by this job

Generous employee discounts on cheese

Competitive pay with tip pool

PTO accrual starting day one — up to 3

weeks/year for full-time employees

Fun, inclusive work environment rooted

in Michigan’s vibrant food scene

Job summary

Sanilac Creamery in Ann Arbor, MI is hiring a Retail Cheese Monger to welcome guests, guide them through house-made and regional cheeses, and prepare tasting samples. The role blends hospitality with cheese knowledge in a busy retail setting.

You will maintain displays, operate the POS, and participate in events while sharing the story of our local dairy partners. Training provided for the right candidate.

Qualifications

• Enthusiasm for cheese, food, and great service.
• Experience as a cheesemonger, barista, or deli associate is a plus — but training will be provided.
• Comfortable engaging with guests in a busy retail setting.
• Reliable, punctual, and detail-oriented.
• Ability to stand for long periods and lift up to 50 lbs.
• ServSafe or equivalent food handler certification (or willingness to obtain).

Responsibilities

• Provide warm, attentive service to every guest — answer questions, offer samples, and help customers discover cheeses they’ll love.
• Cut, wrap, and label cheese accurately, following food safety and presentation standards.
• Prepare and serve simple cheese plates, spreads, and gelato cups for in-store guests.
• Keep displays stocked and visually appealing; rotate products and maintain proper temperatures.
• Operate the POS system, handle cash and credit transactions, and support loyalty program signups.
• Assist with special events such as tastings, tailgates, and cheese guild meet-ups.
• Follow food safety procedures (HACCP/SSOP), maintain sanitation practices, and complete cleaning logs.
• Learn about our products — from milk sources to affinage — and share that story with guests.

Skills

Cheese enthusiasm

Excellent customer service

Guest engagement

Punctual & reliable

Food safety awareness

Job description

Sanilac Creamery in Ann Arbor, MI is hiring a Retail Cheese Monger to welcome guests, guide them through house-made and regional cheeses, and prepare tasting samples. The role blends hospitality with cheese knowledge in a busy retail setting.

You will maintain displays, operate the POS, and participate in events while sharing the story of our local dairy partners. Training provided for the right candidate.