Cheesemonger: Expert Cheese Shop & Customer Experience

Fresh Thyme Market; United States; Presencial; USD 22.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Scheduling flexibility

Paid parental leave

Team member discount

Career growth opportunities

Descripción de la vacante

Fresh Thyme Market is seeking a Cheesemonger to be the in-store expert, educating customers and delivering exceptional service in the Cheese Shop. You will enhance the guest experience with thorough product knowledge and a friendly attitude.

You will support quality pillars, stock and rotate cheese, and assist with supplier orders. This role requires strong cheese knowledge, retail experience, and merchandising skills in a fast-paced environment.

Formación

• High school diploma or equivalent.
• 2+ years of retail experience, preferably working with cheese.
• Culinary/cheese knowledge or continued cheese/culinary education a plus.
• Advanced merchandising and product recommendation skills.
• Ability to quickly build rapport and gain customer confidence to create repeat business.
• Ability to stand for long periods of time.
• Ability to lift, carry, push, pull, bend, and twist while handling product.

Responsabilidades

• Extensive knowledge of Natural Cheeses; including proper handling of products during cutting and wrapping, labelling, product rotation and stocking the cases following the established schematics and watching for outdated, close dated or spoiled items
• Offers positive information to customers regarding product attributes, uses, serving suggestions, selling or influencing cross-departmental purchases
• Completes orders with suppliers, receives and inspects for accuracy of shipment, watches for short life or damaged goods, inspects temperature of shipments
• Requires operating and using equipment such as scales, knives, cheese wires, wrappers, pallet jacks and hand trucks
• Ensures cleanliness of all work areas, storage areas, display cases
• Walks the cases frequently to ensure organized and attractive presentation, proper scale tags and case signage
• Must be familiar with Health Department standards and guidelines regarding food handling
• Manages the department schedule, training, hiring, coaching and completing competitive shops

Conocimientos

Customer service

Retail experience

Cheese knowledge

Merchandising

Rapport building

Stamina

Lifting safely

Educación

High school diploma or equivalent

Descripción del empleo

Fresh Thyme Market is seeking a Cheesemonger to be the in-store expert, educating customers and delivering exceptional service in the Cheese Shop. You will enhance the guest experience with thorough product knowledge and a friendly attitude.

You will support quality pillars, stock and rotate cheese, and assist with supplier orders. This role requires strong cheese knowledge, retail experience, and merchandising skills in a fast-paced environment.