Cheese Monger / Customer Service at Cheese Shop Santa Barbara

Cheese Shop Santa Barbara; Santa Barbara (CA); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Growth opportunities

Staff discounts

Training in cheese & wine

Close-knit team

Job summary

Cheese Shop Santa Barbara is seeking a friendly cheesemonger and customer service associate to join our small team four to five days a week. You’ll engage with customers, help them discover cheeses, and present products with care in a busy, hands-on setting.

This role involves slicing and wrapping cheese, operating the register, receiving deliveries, and maintaining an inviting shop. The ideal candidate loves cheese, communicates well, stays organized, and works well with a close-knit team.

Qualifications

• Prior retail or food service experience preferred.
• Must be able to lift up to 40 lbs and stand for long periods.
• Schedule includes Saturdays and 4–5 days per week.

Responsibilities

• Provide warm, knowledgeable customer service and build relationships.
• Cut, wrap and present cheese using proper tools.
• Operate the POS and process payments accurately.
• Assist with receiving, unpacking and organizing deliveries.
• Maintain a clean, visually appealing retail space.
• Collaborate with team to ensure a smooth workflow.

Skills

Customer service

Communication

Knife skills

Meat slicer

Attention to detail

Team player

Reliability

Punctuality

Retail experience

Job description

Cheese Shop Santa Barbara

About Us:

We’re a small, family-run cheese shop located in the heart of Santa Barbara, dedicated to offering a curated selection of high-quality, artisanally made cheeses and specialty foods. As proud members of the Santa Barbara food community, we’re passionate about great food and even better customer service. Our team is tight-knit, knowledgeable, and genuinely excited about helping customers discover exceptional products.

Store Hours:

We are open five days a week, Tuesday through Saturday.

We are closed on Sundays, Mondays, and all major holidays—because rest and balance matter too.

Position Overview:

We’re looking for a friendly, enthusiastic Cheesemonger / Customer Service Associate to join our team 4–5 days a week. You’ll be the face of our shop, engaging with customers, building strong relationships, and helping them find products they’ll love. This is a hands-on, physically active role with opportunities to grow as you deepen your knowledge of cheese, food, and retail.

What You’ll Do:

• Provide warm, knowledgeable and professional customer service and build lasting relationships
• Learn and share information about our cheeses and artisanal products
• Cut, wrap, and present cheese using proper tools and techniques
• Use a meat slicer and knives safely and skillfully
• Maintain a clean, organized, and visually appealing retail space
• Operate the point-of-sale system, process payments, and handle cash
• Assist with receiving, unpacking, and organizing deliveries
• Lift and carry boxes (up to 40 lbs) and stand for extended periods
• The schedule is generally flexible, however Saturdays are required.
• Work efficiently with attention to detail and a sense of urgency
• Collaborate with team members to maintain a smooth and positive work environment

What We’re Looking For:

• A genuine passion for food, especially cheese and artisanal products
• Excellent customer service and strong communication skills
• Comfortable using knives and a meat slicer in a safe and professional manner
• Detail-oriented and able to multitask effectively
• Works well under pressure with a sense of urgency
• Previous retail or food service experience is a huge plus
• Reliable, punctual, and a strong team player
• Eager to learn and grow within a small, dynamic business

Perks & Opportunities:

• Lots of room to grow with the business
• Staff discounts on cheese and specialty foods
• Training in cheese, wine pairings, and specialty products
• Be part of a close-knit team and vibrant local food community

Note:

Note: Quoted wage is inclusive of share in tip pool.