Cheese Experience Lead & Team Mentor

Harristeeter; Clemson (SC); On-site; USD 42,000 - 52,000; Full time

Job summary

Murray’s Cheese Shop at Harris Teeter in Clemson, SC is seeking a store leader to create a unique cheese experience for customers. You will train staff, manage cheese education, merchandise, and promotions while meeting sales and profit goals.

The role requires strong product knowledge, ability to supervise events, ensure food safety, and coordinate with store management to deliver exceptional customer service.

Qualifications

• Competencies and skills required include adaptability, communication, customer focus, and safety awareness.
• Ability to lead and train staff while maintaining Murray’s policies and procedures.
• Strong product knowledge and merchandising skills to drive sales.

Responsibilities

• Create and maintain the Murray’s Cheese experience: interactive customer service, ongoing product education, effective cross-selling, merchandising, pushing and promoting designated products
• Maintain knowledgeable, efficient, friendly staff fully trained in Murray’s operations and products
• Ensure all Harris Teeter and Murray’s policies, operating standards, and procedures are communicated effectively, maintained, and followed at all times
• Ensure that staff adheres to all Food Safety, HACCP and Sanitation Procedures
• Place orders and maintain inventory
• Set up weekly in store selling events (cross-departmental tastings, classes, dinners)
• Contribute to store goals for increasing sales and improving profit
• Control labor expenses through scheduling
• Meet and/or exceed budgetary goals for the Murray’s Cheese Shop
• Offer product samples to help customers discover new items or products they inquire about
• Inform customers of Murray's Cheese specials
• Provide customers with fresh products that they have ordered and the correct portion size
• Adequately prepare, package, label and inventory ingredients in merchandise
• Check product quality to ensure freshness
• Review "sell by" dates and take action
• Label, stock and inventory department merchandise
• Adhere to all local, state, and federal health and civil code regulations
• Comply with all weights and measures laws and labeling requirements
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks, or issues and illegal activity, including: robbery, theft or fraud

Skills

Adaptability

Strategic Relationships

Building Trust

Communication

Customer Focus

Continuous Improvement

Decision Making

Inclusion

Managing Work

Planning and Organizing

Results Oriented

Safety Awareness

Technical/Professional Knowledge

Education

High school diploma or GED

Job description

Murray’s Cheese Shop at Harris Teeter in Clemson, SC is seeking a store leader to create a unique cheese experience for customers. You will train staff, manage cheese education, merchandise, and promotions while meeting sales and profit goals.

The role requires strong product knowledge, ability to supervise events, ensure food safety, and coordinate with store management to deliver exceptional customer service.