Cheerful Front Desk Receptionist — Senior Living

Arbors at Greenfield; Westfield (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

PTO

Health Insurance

Dental Insurance

Life Insurance

Short & Long-Term Disability Insurance

Health Care FSA

Dependent Care FSA

Paid Holidays / Floating Holiday

Pet Health Insurance Programs

Employee Assistance Plans

Retirement Account Assistance

Employee Appreciation Programs

Job summary

Arbors at Greenfield is seeking a warm, dependable Receptionist to be the face of our community in Westfield. This per diem role typically covers one weekend per month, with potential weeknights as needed, and shifts from late afternoon to evening or daytime.

You will welcome residents, families, and guests, answer calls, coordinate scheduling, monitor lobby, and support events with a professional, compassionate presence.

Qualifications

• Previous receptionist experience required.
• Sensitivity to elders and/or disabled individuals is valued.
• Professional communication with residents, families, and staff.

Responsibilities

• Serve as a welcoming, informed, and professional presence in the lobby
• Greet residents, families, and guests with warmth and respect
• Answer and direct incoming calls accurately and efficiently
• Monitor lobby activity and maintain a calm, orderly environment
• Record and relay messages with high attention to detail
• Assist residents with scheduling services and coordinating requests
• Support resident activities and events in lobby areas
• Maintain and update resident directories and office documentation
• Handle emergency situations calmly and appropriately
• Support the team with a flexible, can-do attitude

Skills

Receptionist experience

Elder care sensitivity

Professional communication

Job description

Arbors at Greenfield is seeking a warm, dependable Receptionist to be the face of our community in Westfield. This per diem role typically covers one weekend per month, with potential weeknights as needed, and shifts from late afternoon to evening or daytime.

You will welcome residents, families, and guests, answer calls, coordinate scheduling, monitor lobby, and support events with a professional, compassionate presence.