Checkout and Loyalty Services Specialist

Ikea Ab; Elizabeth (NJ); Hybrid; USD 22,000 - 32,000; Part time

Benefits offered by this job

paid time off

holiday pay

Sick time

WiselyPay

Parental leave

Tuition discount

Retirement plan

Employee discount

Pet insurance

Education assistance

Safety shoe reimbursement

Telehealth

Dental plan

Vision plan

Medical and Rx plans

Inclusive environment

Job summary

IKEA Elizabeth, NJ is hiring for a part-time Customer Service Associate to ensure a positive shopping experience. You will handle checkout, assist customers, and promote services like home delivery and the IKEA Family card.

With 1 year of sales or customer service in retail, you’ll join a diverse team focused on friendly, efficient service and safe car loading. The role offers 12-20 hours weekly, weekends required, and a comprehensive benefits package.

Qualifications

• 1 year sales and/or customer service experience preferred in a retail environment.

Responsibilities

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience.
• Provides an efficient and accurate checkout experience in various areas of the store.
• Offers additional products and services such as home delivery, credit card, and IKEA Family card.
• Resolves customer concerns independently to meet their unique needs and expectations.
• Provides friendly, safe, and efficient car loading and unloading services.

Skills

Customer service

Retail experience

Job description

IKEA Elizabeth, NJ is hiring for a part-time Customer Service Associate to ensure a positive shopping experience. You will handle checkout, assist customers, and promote services like home delivery and the IKEA Family card.

With 1 year of sales or customer service in retail, you’ll join a diverse team focused on friendly, efficient service and safe car loading. The role offers 12-20 hours weekly, weekends required, and a comprehensive benefits package.