Check Reconciliation Specialist

Jobgether; United States; À distance; USD 55 000 - 60 000; Plein temps

Avantages offerts par ce poste

Salary

Remote work

401(k)

Healthcare

Insurance

PTO

Professional development

Collaborative culture

Meaningful impact

Résumé du poste

Jobgether is seeking a detail-oriented Payments Accountant to process and reconcile check payments, primarily via Stripe, for a remote team in the United States. You will handle daily deposits, investigate discrepancies, and collaborate with Support to resolve complex cases while supporting month-end closings.

Qualified candidates will have AR/payments experience, strong Excel skills, and a proactive mindset to improve processes in a remote environment.

Qualifications

• Experience in accounts receivable, payment processing, or finance operations.
• Familiarity with Stripe, invoice reconciliation, or lockbox payment processing.
• Strong attention to detail for payment discrepancies (amounts, dates, references).
• Proficient with spreadsheets and invoicing systems; can handle financial data.
• Clear written communication and ability to coordinate with customers and internal teams.

Responsabilités

• Process and match incoming check payments in Stripe against invoices.
• Reconcile daily deposits and payment batches with complete records.
• Investigate and resolve payment discrepancies, including short/overpayments and duplicates.
• Identify and process refunds or credits for errors or overpayments.
• Collaborate with Customer Support to address payment issues and escalations.
• Identify recurring reconciliation errors and implement process improvements to reduce manual work.
• Document reconciliation workflows and SOPs for consistency.
• Maintain audit-ready financial records and support month-end closings.
• Meet targets for matching payments and resolving discrepancies within five business days.

Connaissances

Attention to detail

Spreadsheet proficiency

Organizational skills

Written communication

Problem solving

Remote work capability

Process improvement

Collaboration

Outils

Stripe

Invoice reconciliation

Lockbox processing

Description du poste

Accountabilities

- Process and match incoming check payments received through a bank lockbox against outstanding invoices in Stripe, ensuring accurate and timely payment allocation.

- Reconcile daily deposits and payment batches, maintaining complete records and ensuring every check is accounted for correctly.

- Investigate and resolve payment discrepancies, including short payments, overpayments, duplicate transactions, and misapplied funds.

- Identify and process appropriate refunds or credits for overpayments and incorrect check amounts, following established procedures.

- Collaborate with Customer Support to communicate payment issues, address customer inquiries, and manage complex cases or escalations.

- Identify recurring reconciliation errors, investigate their root causes, and implement process improvements to reduce manual work and prevent future issues.

- Document reconciliation workflows, payment-issue procedures, and standard operating practices to improve consistency and knowledge sharing.

- Maintain accurate, organized, and audit-ready financial records while supporting month-end closing requirements.

- Meet established performance targets, including matching incoming payments to invoices and resolving discrepancies within five business days.

Requirements

- Demonstrated attention to detail, with the ability to identify discrepancies in payment amounts, dates, invoice references, and transaction records.

- Comfort working with spreadsheets, invoicing systems, payment platforms, and financial data.

- Strong organizational skills and a systematic approach to processing transactions, maintaining records, and managing reconciliation workflows.

- Clear written communication skills, with the ability to coordinate professionally with customers and internal teams regarding payment questions and discrepancies.

- Strong problem-solving skills and the ability to investigate errors, identify root causes, and implement practical solutions.

- A proactive, process-driven mindset, with an interest in improving operational efficiency and preventing recurring issues.

- Ability to work independently, take responsibility for assigned tasks, and collaborate effectively in a remote environment.

- Preferred qualifications: Experience in accounts receivable, payment processing, or finance operations; familiarity with Stripe, invoice reconciliation, or lockbox payment processing; and experience documenting financial procedures or standard operating processes.

Benefits

- Salary: $55,000-60,000 annually, depending on experience.

- Remote work: Fully remote position for candidates based in the United States.

- Retirement: 401(k) plan with a company match.

- Healthcare: Medical, dental, and vision insurance coverage.

- Insurance protection: Life insurance and short-term and long-term disability coverage.

- Time off: Flexible paid time off (PTO).

- Professional development: Opportunities to develop expertise in payment reconciliation, financial operations, customer support, and process improvement.

- Collaborative culture: Work alongside a remote-first team that values accountability, clear communication, continuous learning, and teamwork.

- Meaningful impact: Contribute to reliable financial operations supporting a software platform that helps keep public information accessible to communities.