Check Out Clerk

Digestive Care of Evansville; Newburgh (IN); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Life insurance

Long-term disability insurance

Dental insurance

Health Savings Account

Job summary

Digestive Care Center in Newburgh seeks a Check Out Clerk to schedule outpatient procedures and coordinate with the scheduling department. The role involves initiating referrals and ensuring accurate prep by reviewing patient history and medications.

The position requires a high school diploma and medical office experience is preferred. Training will cover scheduling workflows and insurance coordination.

Qualifications

• High school diploma or equivalent required.
• Medical office experience preferred.

Responsibilities

• Efficiently schedules patient procedures, tests, and labs as ordered by physicians and nurse practitioners.
• Accommodates physician and nurse practitioner scheduling preferences.
• Reviews history and medications with patient to ascertain correct prep and communicates medication changes.
• Accurately enters data into gMed.
• Removes/moves scheduled procedures in gMed when moved or canceled to keep schedule current.
• Responds to incoming ancillary scheduling requests and returns calls from voicemail.
• Schedules patients in appropriate facility to maximize insurance coverage and reimbursement.
• Coordinates scheduling of procedures with the scheduling department.
• Initiates referrals to physicians and medical centers for consults and follow-ups.
• Collaborates with call center to ensure correct hold times for patient’s medication.
• Responds to requests from physicians, nurse practitioners, patients and families in a timely manner.
• Collaborates with Medical Records to obtain missing information.

Skills

Scheduling

Data entry

Communication

Patient coordination

Education

High school diploma or equivalent

Tools

gMed

Job description

• Location 3800 Venetian Way,Newburgh, IN, 47630,United States

Digestive Care Center is seeking a Check Out Clerk for our Newburgh Office. The primary responsibilities include scheduling outpatient procedures such as X-rays, lab work and tests, and to coordinate scheduling of procedures with the scheduling department. Initiates referrals to physicians and ancillary facilities.

What You Need for this Position:

• High school Diploma or equivalent required.
• Medical office experience preferred.

What You Will Be Doing:

• Efficiently schedules patient procedures, tests, and lab work such as x-rays, MRI’s CT scans etc. as ordered by physicians and nurse practitioners.
• Accommodates physician and nurse practitioner scheduling preferences.
• Reviews history and medications with patient to ascertain correct prep for patient, and communicates any medication changes that may be required.
• Accurately enters data into gMed
• Promptly and accurately removes/moves scheduled procedures in gMed when moved/cancelled to keep schedule current at all times.
• Responds to incoming ancillary scheduling requests as calls are received.
• Promptly returns calls from voice mail.
• Schedules patients in appropriate facility in order for patient to receive maximum insurance coverage & reimbursement.
• Task to Prior Auth all MRIs, CTs and other testing as required by insurance companies.
• Completes Physician Diagnostic Referral form & lab work requisitions and confirms ICD-10 and CPT codes.
• Coordinates scheduling of procedures with the scheduling department.
• Initiates referrals to physicians and medical centers for consults and follow up.
• Collaborates with call center to ensure correct hold times for patient’s medication.
• Responds to requests from physicians, nurse practitioners, patients and families in a timely manner.
• Collaborates with Medical Records to obtain missing information.

What We Offer:

• Company paid Medical, Vision, Life and Long Term Disability Insurance
• Dental and Short Term Disability Insurance
• Partially funded Health Savings Account

About Digestive Care Center:

With years, comes experience. And with experience, comes expertise. Digestive Care Center is proud to serve the community with both — nearly 50 years of experience serving the digestive health needs of the Tri-State with the focused expertise of dozens of gastroenterologists and other providers and specialists. Our providers have a longstanding history of digestive disease management, diagnostic and therapeutic endoscopy and preventative health management.

Digestive Care Center provides equal employment opportunities to all employees and applicants for employment and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.