Check-In/Check-Out Representative - Raymond Clinic

Full Circle Health; Boise (ID); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health and dental plans

No-cost life insurance and disability

PTO and paid holidays

Retirement plan with auto-enrollment

Job summary

Full Circle Health in Boise, ID is seeking a friendly receptionist to join our Raymond clinic team. You will support patient check-in and check-out, help coordinate appointments, and ensure a smooth experience from arrival to departure.

This role focuses on patient satisfaction and efficient clinic operations; prior customer service and front-desk experience are valued, with a commitment to HIPAA and compassionate care.

Qualifications

• 2+ years of customer service experience; previous medical office or call center experience preferred.
• High School/GED required.
• Certified Medical Interpreter preferred.

Responsibilities

• Greet patients and manage check-in/check-out processes to ensure a smooth front-desk flow.
• Maintain accurate patient records and coordinate scheduling with clinical staff.
• Support clinic operations and HIPAA compliance during daily activities.

Skills

Customer service

Front desk

Call center

Education

High School/GED

Job description

We are searching for a receptionist to join our Raymond clinic!

Purpose

The Check-In/Check-Out Representative is an important team member supporting the reception department, which is essential for achieving the dual mission of Full Circle Health (FCH). The Check-In/Check-Out Representative shall be accountable for successfully assisting patients with the FCH check-in and checkout processes at appointments to maximize patient satisfaction and clinical operations.

Schedule

8:00am – 5:00pm, Monday-Friday.

Who We Are

At Full Circle Health, our vision is that every Idaho community is healthy and thriving through our commitment to outstanding care and the education of tomorrow's healthcare leaders.

Our Guiding Principles

We lead with accessibility, education and compassion on a quest for better. Better health care, better communities, better lives for the people of Idaho.

• Open Doors: We welcome all members of the community emphasizing access to care for those with limited choices.
• Open Minds: As a Teaching Health Center, we focus on creating an environment of inclusion and learning through our multiple Residency and Fellowship programs across the Treasure Valley.
• Open Hearts: Compassionate care is at our core!

Benefit Information

• Multiple health and dental plans
• No cost to employee life insurance, long term disability, employee assistance program, and financial advisors
• A variety of other optional benefits
• 6.5 paid holidays annually and PTO starting at 19 days per year.
• Retirement program with auto enrollment and match

Qualifications

Education

• High School/GED

Experience

• 2 or more years customer service experience required; previous medical office experience preferred, and previous call center experience preferred.

Licensure / Certification

• Certified Medical Interpreter, preferred.

Other

• Our organization is a tobacco‑free workplace.
• We require immunizations for all staff to include an annual influenza vaccine as a requisite for employment. Newly hired staff who are not able to be vaccinated due to medical reasons or sincerely held religious beliefs must apply for vaccination exemption prior to employment.