Check-In/Check Out-Representative - Meridian Clinic

Full Circle Health; Meridian (ID); On-site; USD 32,000 - 42,000; Full time

Job summary

Full Circle Health in Meridian, ID seeks a friendly receptionist to support the Check-In/Check-Out process at the clinic. You will assist patients at arrival and departure, schedule appointments, and coordinate with clinical staff to ensure smooth operations.

Requirements include high school diploma and at least 2 years of customer service; prior medical office or call center experience is preferred. Immunization and tobacco-free workplace policies apply.

Qualifications

• 2+ years customer service experience required; prior medical office experience preferred; prior call center experience preferred.

Responsibilities

• Assist patients with check-in and check-out to maximize patient satisfaction and clinic operations; support reception department.

Skills

Customer service

Call center experience

Medical office experience

Communication

Education

High School/GED

Job description

We are searching for a receptionist to join our Meridian clinic!

The Check-In/Check-Out Representative is an important team member supporting the reception department, which is essential for achieving the dual mission of Full Circle Health (FCH). The Check-In/Check-Out Representative shall be accountable for successfully assisting patients with the FCH check-in and checkout processes at appointments to maximize patient satisfaction and clinical operations.

Schedule -

7:45am - 4:45pm, Monday-Friday with evening clinic coverage every other week.

Who We Are -

At Full Circle Health, our vision is that every Idaho community is healthy and thriving through our commitment to outstanding care and the education of tomorrow's healthcare leaders.

Our Guiding Principles -

We lead with accessibility, education and compassion on a quest for better. Better health care, better communities, better lives for the people of Idaho.

• Open Doors: We welcome all members of the community emphasizing access to care for those with limited choices.
• Open Minds: As a Teaching Health Center, we focus on creating an environment of inclusion and learning through our multiple Residency and Fellowship programs across the Treasure Valley.
• Open Hearts: Compassionate care is at our core!

Benefit Information

We offer a well-rounded benefits package to include everything you would expect.

• Multiple health and dental plans
• No cost to employee life insurance, long term disability, employee assistance program, and financial advisors
• A variety of other optional benefits
• 6.5 paid holidays annually and PTO starting at 19 days per year.
• Retirement program with auto enrollment and match

Qualifications

Education

• High School/GED

Experience

• 2 or more years customer service experience required; previous medical office experience preferred, and previous call center experience preferred.

Licensure / Certification

• Certified Medical Interpreter, preferred.

Other

• Our organization is a tobacco-free workplace.
• We require immunizations for all staff to include an annual influenza vaccine as a requisite for employment. Newly hired staff who are not able to be vaccinated due to medical reasons or sincerely held religious beliefs must apply for vaccination exemption prior to employment.