Check-in Agent/Driver

AbelCine; Burbank (AL); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid vacation, sick leave, holidays

Discounted gym memberships

Employee discount marketplace

Job summary

AbelCine is seeking a Check-In Agent & Driver in Los Angeles to support the rental team. You will handle returns, processing, and invoicing while coordinating with clients and internal staff.

Responsibilities include loading/unloading gear, coordinating pickups/returns, and ensuring secure transport of equipment. This role requires physical stamina and a customer-focused approach.

Qualifications

• Undergraduate degree or equivalent combination of education and work experience.
• Excellent verbal and written communication skills.
• Ability to multi-task across phone, email, and internal systems.

Responsibilities

• Scan and process rental returns and related administrative tasks.
• Generate and manage Missing & Damaged invoices; inform Agents and Rental Ops Manager.
• Assist with check-in, inspection, and prep of returned equipment for same-day turnaround.

Skills

Administrative skills

Communication

Customer service

Multi-tasking

Physical stamina

Education

Undergraduate degree or equivalent

Tools

Mac OS

FileMaker Pro

Job description

AbelCine is a full-service equipment and technology provider serving the broadcast, production, and new media industries. With offices in New York and Los Angeles, we support professionals through sales, rentals, training, financing, and technical services. Our mission is to provide creative solutions and expert guidance to the production community.

We are currently seeking a Check-In Agent & Driver to join our dynamic Los Angeles rental team. This role is critical in ensuring the seamless return, processing, and tracking of rental and subrental gear while maintaining excellent communication with clients, vendors, and internal teams.

Why Join AbelCine?

• Be part of a passionate and collaborative team serving the creative production community.
• Exposure to industry-leading equipment and technology.
• Opportunities for growth within a company that values innovation and expertise.

Key Responsibilities

• Scanning and processing rental returns, along with performing various administrative and inventory-related duties
• Generate and manage Missing & Damaged (M&D) invoices; keep Agents and the Rental Operations Manager informed.
• Assisting with the expedited check-in, inspection, and preparation of returned equipment to support same-day turnaround
• Providing support to inventory, maintenance, and rental operations teams as needed
• Safely loading, unloading, transporting, and delivering rental equipment between the facility, clients, production locations, and other designated destinations
• Work with the Subrental Coordinator to coordinate equipment pickups and returns, including scheduling, preparing, loading, and transporting gear as needed
• Drive company vehicles regularly to pick up and deliver rental equipment, subrental equipment, supplies, and other materials between the facility, clients, vendors, and production locations
• Ensure equipment is properly secured and safely transported while operating company vehicles in accordance with company policies and applicable traffic laws
• Assist with planning efficient pickup and delivery routes and communicate any delays, changes, or issues to the appropriate Agents, Subrental Coordinator, and Prep Technicians
• Assisting clients and co-workers with loading and unloading equipment in and out of the facility and vehicles
• Verifying equipment and rental orders prior to delivery and confirming that all required items are accounted for
• Maintaining accurate records of equipment movements, deliveries, pickups, and rental returns
• Communicating professionally with clients, vendors, and production personnel during pickups and deliveries
• Maintaining a clean, organized, and safe work area, including proper handling and storage of rental equipment
• Following all company policies and procedures related to vehicle operation, equipment handling, safety, and customer service
• Performing other duties and assisting with rental operations as assigned.

Qualifications

• Undergraduate degree or equivalent combination of education and work experience.
• Strong administrative and organizational skills with impeccable attention to detail.
• Ability to take initiative, prioritize, and make decisions in a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to multi-task across phone, email, and internal systems.
• Friendly, energetic, and professional demeanor with a customer-service mindset.
• Physical ability to lift and control cases weighing up to 70 lbs.
• Prior industry experience and interest in film/production technology is highly desirable.

• Flexibility with hours is a plus.
• Familiarity with Mac OS and FileMaker Pro is a plus.

Physical Effort:

• Prolonged sitting and standing work at a computer, requiring frequent use of monitors
• Manual dexterity and mobility are required
• Standing and walking for the duration of the work shift
• Regularly lift, move, and control equipment cases weighing up to 70 lbs.
• Frequent bending, reaching, and standing while processing and repacking gear.
• Assisting with loading and unloading heavy equipment in and out of vehicles and the facility.

Location:

Burbank, CA

Status:

Full-Time, On-Site, Non-Exempt

Compensation Range:

$45,000-$50,000/year

Benefits:

We understand that it's people who make our company great. Because of this, we're prepared to offer a competitive salary, incentive bonus, and a wide range of benefits including:

• Medical, dental, and vision insurance
• 401(k) with company match
• Flexible spending accounts (FSA)
• Parental Leave
• Pre-tax commuter benefits
• Supplemental insurance options
• Employee discount marketplace
• Pet Insurance
• Paid vacation, sick leave, and holidays
• Discounted gym memberships
• A relaxed but engaged company culture

We are is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws.