Rental Prep Technician

AbelCine, Inc.; New York (NY); Hybrid; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Flexible spending accounts (FSA)

Parental Leave

Pre-tax commuter benefits

Supplemental insurance options

Employee discount marketplace

Pet Insurance

Paid vacation, sick leave, and public/

Job summary

AbelCine is seeking a Rental Prep Technician to join our New York rental team. Prepare, assemble, and maintain camera packages for seamless client checkout and rental experiences.

You will work directly with clients, Rental Agents, and Technicians to troubleshoot issues, maintain gear, and support smooth job flow. The role requires strong organization, communication, and physical ability to lift up to 70 lbs.

Qualifications

• Bachelor's degree or equivalent work experience.
• Experience with operation and functionality of professional digital cinema camera equipment, lenses and accessories.
• Strong, articulate communication skills.
• Exceptional organization skills with an eye for detail.
• Ability to regularly lift and move cases up to 70 lbs.
• Multitasking in a fast-paced department.
• Friendly, supportive demeanor with customers.
• Flexibility with hours.
• Mac OS and FileMaker Pro experience is a plus.

Responsibilities

• Review the job list and coordinate with Rental Technicians and other Prep Technicians on assignments.
• Assemble camera packages to be ready for crew upon arrival for checkout or shipping.
• Prepare orders to be technically correct to ensure client satisfaction.
• Assist clients to troubleshoot issues during camera checkout.
• Liaise with senior technician for complex client issues.
• Maintain communication with Rental Agents and Technicians on changes during preps.
• Assist clients with loading equipment to loading dock and optional loading.
• Clean, test and perform routine maintenance on camera accessories.
• Keep rental floor and workspace clean and presentable.

Skills

Camera equipment

Communication

Organization

Multitasking

Customer service

Flexibility

Physical strength

Education

Bachelor's degree or equivalent

Tools

Mac OS

FileMaker Pro

Job description

AbelCine is a full-service equipment and technology provider serving the broadcast, production, and new media industries. With offices in New York, Chicago, and Los Angeles, we support professionals through sales, rentals, training, financing, and technical services. Our mission is to provide creative solutions and expert guidance to the production community.

We are currently seeking a Rental Prep Technician to join our dynamic New York rental team. This role is critical in preparing, assembling, and maintaining camera packages to ensure clients have a seamless checkout and rental experience. The Prep Tech works directly with clients, Rental Agents, and Technicians to troubleshoot issues, maintain gear, and support the smooth flow of jobs through the department.

Key responsibilities are:

• Review the job list and coordinate with Rental Technicians and other Prep Technicians on job assignments
• Assemble camera packages to be ready for crew upon arrival for checkouts, pickups, or to ship directly to clients
• Prepare orders to be technically correct to ensure that our client is satisfied with their order
• Work with clients to offer solutionsand troubleshoot issues during the camera checkout
• Act as a liaison with our senior technician in fielding our clients' most complicated technical issues
• Maintain communication with Rental Agents and Rental Technicians on changes during preps
• Assist clients to bring their equipment order to the loading dock and occasionally help them load their vehicle
• Clean, test and provide routine maintenance on a variety of camera accessories and related equipment to assist our technicians when possible
• Ensure the rental floor and personal working area are clean and presentable to clients

Requirements for the successful applicant:

• Bachelor's degree or equivalent work experience
• Experience with the operation and functionality of professional digital cinema camera equipment, lenses and accessories
• Strong, articulate communication skills
• Exceptional organization skills with an eye for detail
• Ability to regularly lift and control cases weighing up to 70 lbs.
• Multi-tasking is a must: phone calls, email, fax, etc. in a fast-paced department
• Must possess a friendly, supportive demeanor in order to establish a positive and professional relationship with customers
• Flexibility with hours is a must
• Mac OS and FileMaker Pro experience is a plus

Physical Effort:

• Prolonged sitting and standing work at a computer, requiring frequent use of monitors
• Manual dexterity and mobility are required
• Standing and walking for the duration of the work shift
• Regularly lift, move, and control equipment cases weighing up to 70 lbs.
• Frequent bending, reaching, and standing while processing and repacking gear.
• Assisting with loading and unloading heavy equipment in and out of vehicles and the facility.

Location: Brooklyn, NY
Status: Full-Time, On-Site, Non-Exempt
Compensation Range: $45,000 - $50,000
Benefits:
We understand that it's people who make our company great. Because of this, we're prepared to offer a competitive salary, incentive bonus, and a wide range of benefits including:

• Medical, dental, and vision insurance
• 401(k) with company match
• Flexible spending accounts (FSA)
• Parental Leave
• Pre-tax commuter benefits
• Supplemental insurance options
• Employee discount marketplace
• Pet Insurance
• Paid vacation, sick leave, and holidays
• Discounted gym memberships
• A relaxed but engaged company culture

We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws.