Charter Dispatch Specialist – Fast-Paced Transportation

Gray-Lin; Nashville (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

Gray Line Tennessee is Nashville's leader in transportation, operating a fleet of over 200 vehicles and nearly 400 dedicated professionals. The Dispatcher supports the livery and charter operations by answering calls, coordinating drivers, and ensuring continuity of service across shifts.

The role requires the ability to multi-task in a fast-paced department, maintain accuracy, and collaborate with drivers, staff, and customers.

Qualifications

• High school diploma or equivalent required.
• 1 year dispatch experience required.
• 1 year customer service experience required.

Responsibilities

• Answer incoming calls to the livery and charter dispatch department.
• Oversee equipment utilization, inspect attendance reporting, and arrange emergency coverage.
• Notify personnel of operator emergencies or service disruptions.

Skills

Attention to detail

Independent worker

Multi-tasking

Adaptability

Problem solving under pressure

Policy & regulatory understanding

Team player

Strong attendance

Education

High school diploma or equivalent

Job description

Gray Line Tennessee is Nashville's leader in transportation, operating a fleet of over 200 vehicles and nearly 400 dedicated professionals. The Dispatcher supports the livery and charter operations by answering calls, coordinating drivers, and ensuring continuity of service across shifts.

The role requires the ability to multi-task in a fast-paced department, maintain accuracy, and collaborate with drivers, staff, and customers.