Charitable Giving Program Manager

Socket.dev; Charlotte (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

401(k) match

Health coverage

Employee stock purchase plan

Professional development

Job summary

Socket.dev seeks a Corporate Giving Operations Manager to steward data, systems, and nonprofit relationships involved in charitable giving. You will manage grant data, evaluate applicant organizations, and provide actionable insights to senior leadership.

The role requires independent project management, stakeholder communication, and a servant-leadership mindset, with emphasis on data quality and process improvement across the CSR function.

Qualifications

• Bachelor's degree required.
• 5–7 years of work experience.
• Valid driver’s license.

Responsibilities

• Review grant applications and organizational data to inform giving decisions.
• Analyze nonprofit organizations against priority criteria and strategy.
• Develop reports, dashboards, and executive presentations on giving activities and outcomes.
• Collaborate with Technology teams to enhance Salesforce functionality and reporting.

Skills

Servant leadership

Team-first mindset

Relationship building

Attention to detail

Excel

CRM experience

Data analysis

Independent working

Education

Bachelor's degree

5–7 years experience

Tools

Excel

Salesforce

Microsoft Office

Job description

Requisition ID: 266150

Locations: Charlotte

Click here to experience a Day in the Life of our Teammates!

Uncap Your Potential at America's Largest Coca-Cola Bottler - Pour Your Passion into Purpose!

We're more than beverages-we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.

• Career Growth: Clear pathways to advance and develop your career
• Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
• Purpose-Driven: Create meaningful impact in the communities you serve
• Professional Development: Dedicated training + personalized mentorship

Join us - your refreshing new chapter starts here!

Job Overview

The Corporate Giving Operations Manager serves as a trusted steward of the Company's charitable giving operations, data, systems, and nonprofit relationships. This role is responsible for ensuring excellence in grantmaking operations through accurate data management, thoughtful evaluation of charitable organizations, continuous process improvement, and insightful reporting that supports decision-making by senior leadership.

The ideal candidate combines strong analytical capabilities with sound judgment, operational discipline, and a servant-leadership mindset. This individual will assist the management and enhancement of the Corporate Giving team's Salesforce platform, oversee the collection and stewardship of charitable giving data, support the evaluation of nonprofit organizations and grant requests, and provide actionable insights that strengthen the Company's philanthropic investments.

This role requires an individual who can independently manage projects from concept through completion, communicate effectively with stakeholders at all levels, exercise discretion and discernment when evaluating organizations and opportunities, and serve as a trusted partner to internal and external stakeholders. Success in this role requires a commitment to excellence, humility, curiosity, integrity, and continuous improvement.

Duties & Responsibilities

• Review grant applications, organizational profiles, financial information, impact reports, and supporting documentation to inform charitable giving decisions.

• Analyze nonprofit organizations using both objective criteria and thoughtful judgment, identifying alignment with Company priorities, values, and charitable giving strategy.

• Ask thoughtful and investigative questions that strengthen understanding, improve due diligence, and support informed recommendations.

• Develop and maintain reports, dashboards, summaries, and executive-level presentations that provide meaningful insight into charitable giving activities and outcomes.

• Partner with Technology teams, consultants, and cross-functional stakeholders to enhance Salesforce functionality and reporting capabilities.

• Contribute to the design and improvement of application forms, reporting tools, and data collection processes.

• Help create best-in-class grantmaking systems that balance data quality, user experience, operational efficiency, and brand excellence.

• Evaluate emerging tools, technologies, and process enhancements that strengthen operational effectiveness.

• Represent the Company and brand with professionalism, humility, and excellence.

• Demonstrate servant leadership, respect for all people, and a commitment to the Company's values and culture.

• Other duties as assigned

Knowledge, Skills, & Abilities

• Demonstrates servant leadership and a team-first mindset.

• Exhibits humility, integrity, professionalism, and personal accountability.

• Curious learner who asks thoughtful questions and actively seeks understanding.

• Self-motivated with an ownership mentality and ability to work independently.

• Strong relationship builder who values collaboration and mutual respect.

• Meticulous, thorough, and strong attention to detail

• Creative solution finder (can refine processes and improve systems)

• Intermediate-level skill with Microsoft Excel (and general Microsoft Office Suite)

• Experience with Salesforce (or another CRM) is not necessary, but beneficial

• Experience working with large data sets (not necessarily complex, but scrubbed and standardized from multiple sources to a single, clean data set)

• Familiarity with charitable sector trends, nonprofit governance, and philanthropic best practices

• Experience partnering with executive leaders and presenting information to senior stakeholders

Minimum Qualifications

• Bachelor's degree (4 year)
• Knowledge acquired through 5-7 years of work experience
• Valid driver’s license

Preferred Qualifications

• Bachelor's Degree in Business Administration, Nonprofit Management, Data Analytics, Communications, Public Administration, Information Systems, or related field.
• 5+ years of relevant experience supporting data systems & analysis, grantmaking, philanthropy, nonprofit, CSR, or foundation operations.

Work Environment

Office environment

Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.