Chargeback and Deduction Analyst

Confidential; New York (NY); On-site; USD 70,000 - 95,000; Full time

Job summary

A fashion supplier is seeking a Chargeback and Deductions Analyst in New York, NY. The ideal candidate has over 4 years of experience in chargebacks, strong communication skills, and is capable of managing multiple tasks effectively. This full-time position offers a competitive salary range of $70,000 - $95,000 per year, emphasizing teamwork and proactive problem-solving.

Qualifications

• 4+ years’ experience in chargebacks.
• Experience with an apparel or accessories manufacturing company preferred.
• Able to work well in a team or individually.

Responsibilities

• Manage chargebacks by determining their validity.
• Challenge invalid claims and work to have them reversed.
• Collaborate with teams for research and resolution of chargebacks.

Skills

Chargebacks experience

Strong communication skills

Customer service skills

Ability to multitask

Teamwork ability

Job description

This range is provided by Confidential. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $95,000.00/yr

Fashion supplier is seeking a Chargeback and Deductions Analyst to enhance our team and maximize business opportunities. Our team is hardworking, efficient, and well-respected. Candidates should be proactive, engaging, and responsible with strong follow up skills. Candidates must have prior experience in working with chargebacks.

Responsibilities

• Manage chargebacks for the company by determining their validity
• Challenge invalid claims and work to have them reversed
• Identify the root cause of valid claims and implement a plan to prevent them in the future
• Collaborate with sales, production, distribution center, sales, billing and EDI teams for the research, resolution and prevention of the chargebacks
• Identify recurring violations and work with the necessary parties to reduce or eliminate them
• Take a lead role in all complex violation chargebacks
• Prepare and present chargeback and recovery reports and analytics to management
• Assist with other projects related to chargebacks as needed

Qualifications

• 4+ years’ experience in chargebacks
• Experience with an apparel or accessories manufacturing company preferred
• Able to multitask and prioritize tasks
• Able to work well in a team or individually
• Strong communications (both written and verbal) & follow-up customer service skills is a must

Seniority level

Associate

Employment type

Full-time

Industries

Manufacturing