Chargeback Analyst & Process Specialist

Avis Budget Group International; Virginia Beach, Northern (VA, KY); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life and AD&D

401(k) with company match

Employee discounts on Avis/Budget

Training and development

Employee assistance program

Job summary

Avis Budget Group in Virginia Beach, VA seeks a Chargeback Associate to handle internal and external inquiries and all related DMP chargeback functions. You will audit chargebacks, work in the DMP portal, AMP, Oracle, and support AR accounting, while tracking productivity and guiding the offshore team.

This role requires 3-4 years in business administration or finance, strong analytical and communication skills, proficiency in MS Office, and attention to detail.

Qualifications

• 3-4 years’ experience in business administration, finance, or related field is advantageous.
• Strong analytical, verbal, and written communication skills.
• Proficiency in MS Office Suite and the ability to navigate multiple PC systems.

Responsibilities

• Audit chargebacks to improve success rates.
• Process AR accounting functions in DMP portal, AMP, and Oracle.
• Track productivity and ensure quality of work.
• Support offshore team and respond to escalated inquiries or chargebacks.
• Develop and update policies and procedures as needed.
• Compile data for management reporting and departmental metrics.

Skills

MS Office Suite

Analytical skills

Verbal & written communication

Attention to detail

Discretion & professionalism

Multitasking

Banking knowledge

Job description

Avis Budget Group in Virginia Beach, VA seeks a Chargeback Associate to handle internal and external inquiries and all related DMP chargeback functions. You will audit chargebacks, work in the DMP portal, AMP, Oracle, and support AR accounting, while tracking productivity and guiding the offshore team.

This role requires 3-4 years in business administration or finance, strong analytical and communication skills, proficiency in MS Office, and attention to detail.