AR Chargeback Specialist | Disputes & Resolution

Fairway Staffing Solutions; Ontario (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Fairway Staffing Solutions is seeking an Accounts Receivable professional to manage and resolve chargebacks efficiently. You will research claims, gather supporting documents, and coordinate with customers and internal teams to reach timely resolutions. Meticulous record-keeping and adherence to deadlines are essential.

The role requires strong Excel skills and experience with ERP systems, along with excellent communication and organizational abilities to handle multiple disputes concurrently.

Qualifications

• Must have strong attention to detail and accuracy.
• Proven time-management and organizational skills.
• Excellent written and verbal communication abilities.

Responsibilities

• Manage and monitor chargeback receivables and disputes.
• Research chargeback claims and determine appropriate resolutions.
• Gather, review, and submit supporting documentation for disputed charges.
• Respond to chargeback disputes within required deadlines.
• Communicate with customers and internal stakeholders to resolve discrepancies.
• Maintain accurate records of all chargeback activity and outcomes.
• Track chargeback status, payments, and resolutions.
• Identify recurring issues and suggest process improvements.
• Ensure all chargeback transactions are properly documented and recorded.
• Perform other Accounts Receivable duties as assigned.

Skills

Attention to detail

Time management

Communication

Research skills

Tools

Microsoft Excel

ERP systems

Job description

Fairway Staffing Solutions is seeking an Accounts Receivable professional to manage and resolve chargebacks efficiently. You will research claims, gather supporting documents, and coordinate with customers and internal teams to reach timely resolutions. Meticulous record-keeping and adherence to deadlines are essential.

The role requires strong Excel skills and experience with ERP systems, along with excellent communication and organizational abilities to handle multiple disputes concurrently.