CHARGEBACK ANALYST

Ajanta Pharma USA Inc; Bridgewater (MA); Hybrid; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

PTO

Retirement savings program with Company matching

Job summary

Ajanta Pharma USA Inc. in Bridgewater, NJ is looking for a Chargeback Analyst responsible for processing transactions related to contracts and chargebacks. The role involves working closely with the Accounts Receivable and GTN teams to ensure compliance.

The ideal candidate will have a Bachelor's degree, at least two years of experience in chargeback administration, and strong proficiency in Microsoft Excel. This position offers a comprehensive benefits program and potential for overtime and bonuses.

Qualifications

• Bachelor's degree or equivalent direct work experience.
• Two years of experience preferred in chargeback administration.
• Ability to work independently with low supervision.

Responsibilities

• Monitor compliance with contract terms and conditions.
• Conduct trend analysis on chargeback transactions.
• Provide monthly reports for management review.

Skills

Microsoft Excel proficiency

Communication skills

Attention to detail

Teamwork

Education

Bachelor's Degree in Business, Finance, or Accounting

Tools

NetSuite ERP

iContract systems

Job description

Ajanta Pharma USA Inc., located in Bridgewater, NJ, is engaged in the sales and marketing of generic drugs. It is a subsidiary of Ajanta Pharma Limited, a fully integrated pharmaceutical company with global headquarters in Mumbai, India. Over 6,000 employees globally are engaged in developing, manufacturing, and marketing quality finished dosages across 30 countries.

Chargeback Analyst will be responsible for processing and verifying transactions related to contracts and chargebacks within Ajanta’s pricing programs, as well as working cross-functionally with Accounts Receivable and GTN Team.

Job Responsibilities

• Monitor contract requirements to ensure customer and Ajanta remain in compliance with contract terms and conditions as well as any government regulations.
• Timely review and validation of debit memos submitted for chargebacks through iContracts with complete accuracy.
• Provide trend analysis by customer and product to identify key drivers in chargeback transactions.
• Provide analysis for Wholesalers and internal customers/departments; Support Manager, GTN with special projects and analysis of specific data such as: chargebacks and Accounts Receivable.
• Review daily EDI reconciliation (849) and import validation (844) reports.
• Provide monthly reports on Chargeback Accounts for Management Review.
• Prepare documentation for audit support for internal and external auditors.
• Responsible for daily pricing and potential duplicate analytics to validate chargeback transactions for accuracy.
• Review exceptions with Management and provide corrective action recommendations to resolve issues.
• Provide trend analysis by customer and product, and identify key drivers of changes in chargebacks, and assist in the research of chargeback data for diversion.
• Assist in the analysis of customer sales out data to ensure customer chargeback data is accurately reflected.
• Work with the Manager, Accounts Receivable, to monitor outstanding AR deduction balances.
• Perform analytics on Open chargebacks and chargeback error rates to ensure that issues are resolved in a timely manner to reduce the deduction balance.
• Provide reporting for Chargeback/AR deduction projects and ensure chargeback team is on target to process resubmissions to clear deduction balances.
• Responsible for the coordination of monthly AR meetings with the AR and Chargeback team to ensure successful collaboration on achieving finance business objectives.
• Act as a lead SME for system testing and implement chargeback process improvement changes.
• Responsible for documentation and testing of these procedures.
• Perform other duties as assigned by their Manager or Senior Finance leadership.

Required & Preferred Education, Experience and Skills

• Bachelor's Degree in Business, Finance, Accounting, or related fields or equivalent combination of education, training, and/or direct work-related experience. Less education will be considered with direct work experience.
• Two (2) years of experience in the generic pharmaceutical industry, chargeback administration, and chargeback payment processes is preferred. EDI experience is a plus.
• Intermediate Proficiency in Microsoft Excel required, including VLOOKUPs and Pivot Tables.
• Ability to work productively within a team environment and perform duties independently or with a low level of supervision is required.
• Must have excellent oral and written communication skills, as job responsibilities include communicating with various levels of management within and outside of the company.
• The position demands the ability to respond to a high volume of work with a high level of intensity dictated by the requirement for absolute accuracy within an expedited turnaround time.
• Success in this position requires an extraordinarily high attention to detail and organization, with a high degree of follow-up and follow-through necessary to keep all tasks prioritized.
• Experience with NetSuite ERP and iContract systems is a plus.
• Must be available for in-office work in Bridgewater, NJ (three days per week).

Benefits & Compensation

This position is also eligible for overtime, bonus, and participation in the Company’s comprehensive benefits program (medical/dental/vision), PTO, and retirement saving program participation and Company matching.

The salary range listed is an anticipated hourly range for this position. The offered salary depends on multiple factors, including skills, experience, education, and geographic location.