Channel Operations Analyst I

Takeda Pharmaceutical Co.; Exton (PA); Hybrid; USD 58,000 - 92,000; Full time

Job summary

Takeda Pharmaceutical Co. is seeking a Channel Operations Analyst I to process chargeback transactions and minimize deductions. You will analyze data elements for payment accuracy, reconcile open chargeback deductions, and maintain documentation.

This role requires collaboration across multiple teams and strong problem-solving skills. Responsibilities include contract and membership management, trend analysis for compliance, and supporting Government Pricing, Planning & Analysis, and Finance

Qualifications

• Bachelor’s degree, or Associate’s degree plus 2 years business experience, or 4 years business experience.
• Strong critical thinking and problem-solving skills.
• Strong verbal and written communication skills.
• Excellent organization and time-management skills.
• Ability to manage multiple priorities to maximize results.

Responsibilities

• Identify ineligible chargeback transactions and work with wholesalers to reconcile disputed claims; identify cause of issues and implement corrective action to eliminate future occurrences and reduce the chargeback deduction balance.
• Complete contract system work; including contract set-up, membership management, and communications.
• Perform trending and variance analysis to ensure membership compliance and payment accuracy for specialty pharmacies, GPOs, VA, Public Health Service 340B and wholesaler/distributor agreements.
• Support Government Pricing and Reporting, Planning & Analysis, Finance and other management teams with data and analysis.
• Support A/R in the reconciliation of chargeback deductions and assist with collection efforts.
• Manage e-mail inbox data submissions daily; chargeback resubmissions, membership eligibility questions and other queries requiring detailed analysis and follow-up.

Skills

Critical thinking

Problem solving

Verbal communication

Written communication

Organizational skills

Education

Bachelor’s Degree

Associate’s Degree + 2 years experience

4 years business experience

Tools

SAP

Flex

Job description

Job Description

About the role:

As a Channel Operations Analyst I, you will process all daily/weekly/monthly/quarterly chargeback transactions to minimize deductions. You will analyze and validate all submitted data elements to ensure payment accuracy and help reconcile open chargeback deductions for accounts receivable. You will perform all data and process controls.You will exercise good judgement within generally defined practices and procedures, present issues and discuss solutions in a group setting, maintain associated documentation

How you will contribute:

• Identify ineligible chargeback transactions and work with wholesalers to reconcile the disputed claims; identify cause of issues and implement corrective action to eliminate future occurrences and reduce the chargeback deduction balance.
• Complete contract system work; including contract set-up, membership management, and communications.
• Perform trending and variance analysis to ensure membership compliance and payment accuracy for specialty pharmacies, GPOs, The Department of Veteran's Administration, the Public Health Service 340B Program, and Wholesaler/distributor agreements.
• Support Government Pricing and Reporting, Planning & Analysis, Finance and other management teams with data and analysis.
• Support A/R in the reconciliation of chargeback deductions and assist with collection efforts.
• Manage e-mail inbox data submissions daily. This includes chargeback resubmissions, membership eligibility questions and other queries requiring additional detailed analysis and follow-up.

What you bring to Takeda:

• Bachelor’s Degree, or Associate’s Degree and 2 years business experience, or 4 years business experience
• Strong critical thinking and problem-solving skills required.
• Strong verbal and written communication skills required.
• Excellent organization and time-management skills required.
• Ability to effectively manage multiple priorities to maximize results. Pays close attention to project deadlines and schedules required.
• Health Care business acumen with a comprehensive understanding of the pharmaceutical industry preferred
• Experience in Flex &/or SAP preferred

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

Exton, PA

U.S. Base Salary Range:

$58,400.00 - $91,740.00

For information about our benefits, please click here.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

Exton, PA

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Job Exempt Yes