Charge Audit Specialist - Operating Room

UNC REX Healthcare; North Carolina; On-site; USD 29,000 - 41,000; Full time

Job summary

UNC Health is seeking a Revenue Cycle Specialist to support charge improvement efforts across the division. The role focuses on auditing charges, ensuring correct codes and markups, and driving timely billing from the OR to final bill generation.

Responsibilities include daily journal entries, coordinating with nursing and leadership, and correcting discrepancies in Epic to optimize revenue and compliance. Requires 3–4 years of related experience and an Associate's Degree.

Qualifications

• Medical terminology required and used daily.
• Prior experience in customer service is desirable.
• Computer data entry and typing required.
• Ability to read, analyze and interpret documents and reports.

Responsibilities

• Audit charges daily: verify correct mark-up, EAP code and charge entries.
• Complete OR journal daily and post cancellations as needed.
• Compare charges against the surgical schedule to ensure accurate billing.
• Conduct daily charge audits and reconcile implants/charges in Epic.
• Notify nurses and managers when discrepancies are found in journal data.
• Facilitate billing of surgical patients within 72 hours of surgery; document reasons if delayed.
• Research charge kick-outs and correct charges in Epic.
• Educate Surgical Services staff on billing process changes.

Skills

Medical terminology

Data entry

Typing

Customer service

Epic

Education

Associate's Degree

Tools

Epic

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:
Supports all charge improvement efforts to achieve operational efficiency, revenue optimization and minimize missed charging opportunities across the division. This role serves a significant role in a high-profile group tasked with improving revenue results by taking a global view of clinical and financial processes, functions, and interdependencies for care delivery to final bill generation.

Responsibilities

• 1. Daily ensures that Preference Card charges are audited, the correct mark-up table is applied, and the correct EAP code is entered.
• 2. Complete OR journal daily for all areas, making necessary changes as well as ensuring cancellation codes are posted as necessary so case will not be counted in statistics.
• 3. Daily comparison of all Surgical Services resource locations to charge interface versus the schedule to ensure all patients are charged appropriately.
• 4. Daily charge audits: consist of reviewing detailed charges, ensuring each departments times are documented correctly and that the periop record complete time is entered, duplicates, missing charges as well as implant records. Coordinate that corrections are made in Epic.
• 5. Notifies the nurse responsible for documenting, department team leader and Surgical Services managers when discrepancies need to be corrected in journal information including implant record.
• 6. Facilitates billing of each Surgical Service patient's account within 72 hours of surgery. Documents reason in Epic when this timeframe cannot be met.
• 7. Researches charge kick outs and assign/charge as needed to correct charges in Epic for billing.
• 8. Educates Surgical Services team members of changes or improvement in billing process.
• 9. Assists with scheduling/billing of surgical patients as indicated.
• 10. Ensures that all charges are complete for Surgical Services patients including OR, PACU, Heart & Vascular, Endoscopy, SS Procedures and Holly Springs Surgical Services.
• 11. Processes charges for supplies used from OR on the medical surgical units.
• 12. Reconciles charges with 3rd party vendor invoices prior to Purchase Order being requisitioned by SS Materials.
• 13. Discharges Endoscopy nurse-based procedure patients.

Other Information

Other information:
Education Requirements:

• Associate's Degree

Licensure/Certification Requirements:

• No licensure/certification requirement

Professional Experience Requirements:

• Three to four years related experience and/or training; or equivalent combination of education and experience. Computer data entry and typing required. Prior experience in customer service desired. Medical terminology required.

Knowledge/Skills/and Abilities Requirements:

• Language Skills: Ability to read, analyze and interpret documents general business periodicals, professional journals and technical procedure. Ability to write reports and correspondence. Ability to speak effectively before groups of customers and present information while responding to questions. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables where limited standardization exists.

Job Details

Legal Employer: NCHEALTH

Entity: Johnston Health

Organization Unit: Operating Room -

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$20.74 - $29.52 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Smithfield

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.