Chapter Engagement & Operations Lead

ReMA - Recycled Materials Association; Washington; Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Employer-subsidized insurance

401(k) contributions

Professional development support

Job summary

ReMA - Recycled Materials Association is seeking a Chapter Relations Manager to support chapter operations, volunteer leadership, and member engagement across its network of chapters. You will work closely with the Senior Director of Chapter Relations to keep chapter leaders informed, prepared, and connected while advancing ReMA's mission.

The role involves managing chapter processes, budgets, governance records, leadership transitions, scholarships, and staff collaboration to deliver consistent

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Four+ years in chapter relations, volunteer management, or association management.
• Understand chapter operations, governance, and stakeholder engagement.
• Ability to build trust with volunteer leaders, members, and staff.
• Proficiency with Microsoft 365 and association management systems; NetForum preferred.

Responsibilities

• Serve as primary resource for chapter leaders, guiding operations and answering routine questions.
• Coordinate recurring chapter processes, deadlines, meetings, communications, and staff participation.
• Administer annual chapter dues and budget form processes for membership renewal.
• Maintain accurate chapter information across systems and resources.
• Develop and improve operational tools like the Chapter Operations Calendar and Resource Hub.
• Support annual chapter leadership transitions with timelines, onboarding, and documentation.
• Maintain governance records and support compliance and continuity.
• Support leadership development, training logistics, and program administration.
• Coordinate scholarship-related activities and provide guidance for scholarship programs.
• Foster engagement through meetings, events, communications, and volunteer recruitment.
• Identify best practices and share resources across the chapter network.
• Promote collaboration between chapters and national staff.

Skills

Organizational skills

Project management

Communication

Relationship-building

Education

Bachelor's degree or equivalent

Tools

Microsoft 365

NetForum

Job description

ReMA - Recycled Materials Association is seeking a Chapter Relations Manager to support chapter operations, volunteer leadership, and member engagement across its network of chapters. You will work closely with the Senior Director of Chapter Relations to keep chapter leaders informed, prepared, and connected while advancing ReMA's mission.

The role involves managing chapter processes, budgets, governance records, leadership transitions, scholarships, and staff collaboration to deliver consistent