Channel Sales & Operations Specialist

Jobtailor; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Jobtailor in New York is seeking a channel sales support specialist to drive deal registrations, quotes, and service orders for partner channels, ensuring accurate pricing and timely processing.

You will collaborate across Sales Engineering, Network Engineering, and Finance, own partner commissions, maintain CRM data, and support industry events, delivering outstanding partner experiences in a fast-paced telecom/B2B setting.

Qualifications

• 3+ years in sales support/operations in telecom or B2B services.
• Experience with Salesforce CRM or similar.
• Strong ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Respond to daily deal registration, quotes, and service orders for channel partners with accurate pricing.
• Deliver excellent partner experience through responsive communication and proactive support.
• Manage Near-Net partner quotes, budgetary quoting, and non-standard pricing collaboration.
• Collaborate cross-functionally to facilitate partner requests and resolve issues.
• Create and manage Sales Engineering Request projects from quotes.
• Distribute rate cards and sales collateral to channel partners.
• Own partner commission tracking and reporting with finance.
• Maintain data accuracy in Pilot’s CRM and other tools.
• Attend industry trade shows as channel sales team representative.

Skills

Sales support

Sales operations

Account coordination

Customer experience

Data management

Communication skills

Multitasking

Team collaboration

Learning new software

Google Workspace

Tools

Salesforce CRM

Google Workspace

Connectbase

Job description

Jobtailor in New York is seeking a channel sales support specialist to drive deal registrations, quotes, and service orders for partner channels, ensuring accurate pricing and timely processing.

You will collaborate across Sales Engineering, Network Engineering, and Finance, own partner commissions, maintain CRM data, and support industry events, delivering outstanding partner experiences in a fast-paced telecom/B2B setting.