Channel Sales Manager

Broadvoice; United States; On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive base salary plus commissions

Company-paid benefits

Flexible work environment

Career growth opportunities

Job summary

A leading communications company is looking for an experienced Channel Manager to join their team in the Northeast United States. This role requires a relationship-driven professional with at least 5 years in channel sales, a proven ability to cultivate partnerships, and a strong understanding of CCaaS and UCaaS solutions. The position will involve leveraging existing networks and building new relationships with strategic partners to drive growth. Competitive salary and commissions offered in a flexible work environment.

Qualifications

• Minimum of 5 years of experience in channel sales ecosystem.
• Established relationships with channel partners.
• Background in CCaaS and/or UCaaS solutions preferred.

Responsibilities

• Leverage existing network to drive new opportunities.
• Build and maintain relationships with TSB/TSDs.
• Nurture relationships with channel partners for revenue growth.
• Identify and onboard new strategic CX partners.

Skills

Experience in channel sales ecosystem

Relationship-building skills

Excellent communication skills

Experience with partners (TSBs, VARs, MSPs)

Job description

Overview

Broadvoice is seeking an experienced Channel Manager to join our growing team in the Northeast. We are looking for a plug-and-play individual — someone who already has a strong network of trusted partners in the channel and a proven track record of nurturing and expanding those relationships. You will play a critical role in driving growth through both existing and newly recruited top CX-focused partners.

This role requires a highly motivated, relationship-driven professional who thrives in the channel ecosystem, understands Contact Center (CCaaS) and Unified Communications (UCaaS) solutions, and is passionate about helping partners succeed. Location Preference: Northeast United States

Key Responsibilities

• Leverage your existing network to drive new opportunities with top-tier CX partners.
• Build and maintain strong relationships with TSB/TSDs (Technology Solutions Brokers/Distributors) to drive engagement and partner success.
• Nurture and expand relationships with existing channel partners to maximize revenue growth.
• Identify, recruit, and onboard new strategic CX partners to the Broadvoice GoContact program.

Sales Enablement & Support

• Provide training, support, and resources to ensure partners are well-equipped to position and sell GoContact solutions.
• Collaborate with partners on customer opportunities, providing strategic support from discovery through close.
• Host and support partner and customer-facing events to drive engagement and pipeline growth.
• Work closely with Broadvoice’s internal teams (Sales, Marketing, Product, and Operations) to align partner strategies.
• Deliver accurate forecasts, pipeline updates, and strategic plans to leadership.
• Represent Broadvoice at industry events, conferences, and partner meetings.
• Travel as needed to meet with partners and customers face-to-face (estimated 30%-40% travel).
• Proactively manage a portfolio of partners with minimal oversight.
• Uphold and promote Broadvoice’s values and commitment to customer and partner success.

Qualifications

• Minimum of 5 years of experience in the channel sales ecosystem (required).
• Established relationships and proven success working with channel partners (TSBs, VARs, MSPs, and independent agents).
• Background in Contact Center (CCaaS) and/or Unified Communications (UCaaS) solutions strongly preferred.
• Self-starter with the ability to work independently and drive results without heavy supervision.
• Excellent communication, presentation, and relationship-building skills.
• Comfortable hosting events, webinars, and in-person meetings with partners and customers.

What We Offer

• Competitive base salary plus commissions.
• Company-paid benefits and flexible work environment.
• Opportunity to join a growing company with a vibrant, team-oriented culture.
• Career growth and advancement within Broadvoice’s Channel Sales organization.

Broadvoice is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.