Channel Manager Telecom/Managed Services Provider - Remote (Telecom)

AireSpring, Inc.; Atlanta (GA); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Benefits with optional AFLAC

Paid Time Off

Paid Holidays

401K with employer match

AT&T Discount on personal mobile

Job summary

AireSpring, Inc. is seeking a Channel Manager for a remote, regional role that supports sales growth across the channel ecosystem.

You will recruit and manage Trusted Advisors, enable targeted regional strategies, and work closely with marketing, product, and operations to launch initiatives and optimize partner performance. The role requires a minimum of 4 years in telecom channel management, a deep understanding of SD-WAN, SASE, and managed connectivity, and strong relationship skills to drive

Qualifications

• Minimum of 4 years in telecom channel management with a focus on the TSD Channel, partner development, or business development.
• Deep understanding of Managed Voice, data, SD-WAN, SASE, cloud services, and connectivity services.
• Proven ability to build and maintain high-trust relationships with TSDs and Trusted Advisors.

Responsibilities

• Recruit and onboard new TSDs and Trusted Advisors aligned with regional growth objectives.
• Develop targeted regional channel strategies and support joint sales initiatives.
• Foster trust with partners and act as primary contact to ensure satisfaction and performance.
• Collaborate with marketing, product and operations to enable seamless channels and drive product launches.
• Track partner performance metrics and identify growth opportunities.
• Negotiate and manage partner agreements ensuring mutual benefits.

Tools

CRM systems

Channel management platforms

Quoting tools

Analytics software

Job description

Company Description

Spectrotel and AireSpring have joined forces to create a leading managed network services platform, combining complementary expertise in connectivity, networking, security, and communications to serve businesses around the world.

Spectrotel and AireSpring have joined forces to create a leading managed network services platform, combining complementary expertise in connectivity, networking, security, and communications to serve businesses around the world.

Spectrotel is redefining managed network services by moving beyond reactive and proactive support toward predictive, prescriptive network management. Its technology-enabled solutions bring together automation, AI-powered intelligence, and human expertise to help reduce downtime, minimize service degradation, and strengthen communications platforms. Its portfolio includes SD-WAN, SASE, cloud connectivity, and advanced security.

AireSpring is a global managed network services provider delivering connectivity, networking, and security solutions in more than 190 countries. It works through relationships with more than 265 carriers and ISPs. Its channel-exclusive portfolio includes managed global connectivity, SD-WAN, SASE, enterprise mobility, and unified communications. AireSpring's AI-powered IT service management platform, AIreCONTROL, provides visibility, automation, and lifecycle management across complex, multi-vendor networks.

Together, Spectrotel and AireSpring combine scale, intelligence, and network expertise to help organizations stay connected, secure, and focused on growth. Learn more at spectrotel.com and airespring.com, or follow the companies on LinkedIn.

Job Description

Channel Manager - Full Time, Regional, Remote

Company Description

AireSpring is widely recognized for its 100% channel-only model, award-winning customer service, and a robust technology platform that blends automation with live, expert support. With a broad solutions portfolio and global reach across 190 countries via thousands of carriers and ISPs, for more than two decades, AireSpring has remained family-owned and operated, ensuring stability, on-time commissions and a culture of trust.

AireSpring delivers a single-source experience - one partner, one invoice, one point of contact to help enterprises simplify complexity and scale worldwide.

Why Partners Choose AireSpring

• 100% channel-only: no direct sales force.
• Global at scale: connectivity across 190 countries with a single contract, single invoice.
• Comprehensive product portfolio: Managed Connectivity, SD-WAN/SASE, security, networking, mobility, cloud voice/UC, and more.
• Automation + live experts: AIreCONTROL for visibility, analytics, and centralized control paired with AIrePOD Tier-3 engineers for real-time human support.
• Free solution evaluations: highly certified Solutions Engineers provide no-cost design reviews and recommendations.
• Partner Margin & Incentives: industry-leading pricing and compensation.
• Industry leading SPIFFs on renewals: to maximize partner earnings.
• Service Reliability & Assurance: QuoteSpring real-time quoting, order tracking, dedicated project managers and managed services engineers, Platinum SLAs (escalation to senior management within 2 hours, one-hour change management, next-day equipment replacement).

Job Description

The requirement is to generate new business opportunities through trusted advisors and partnerships to become a consistent revenue producer through AireSpring's robust portfolio of services.

Key Responsibilities

• Partner Recruitment & Management: Identify, recruit, and onboard new TSDs and Trusted Advisors. Build lasting, profitable relationships aligned with regional growth objectives.
• Sales Strategy & Enablement: Develop targeted regional channel strategies. Conduct product and sales training sessions, support joint sales initiatives, and provide ongoing partner support.
• Relationship Building: Foster trust and strong relationships with partners, serving as the primary point of contact to ensure satisfaction, resolve issues, and optimize partner performance.
• Internal Collaboration: Partner with marketing, product, and operations teams to facilitate seamless channels, support product launches, and align on strategic initiatives.
• Performance Monitoring: Track and analyze partner performance metrics, regional market trends, and competitor activity. Identify new growth avenues and areas for improvement.
• Contract Negotiation & Management: Negotiate and manage partner agreements, ensuring compliance and the mutual realization of business benefits.

Required Skills & Qualifications

• Experience: Minimum of 4 years in telecom channel management with a focus on the TSD Channel, partner development, or business development
• Industry Knowledge: Deep understanding of Managed Voice, data, SD-WAN, SASE, cloud services, and connectivity services.
• Relationship Skills: Proven ability to build and maintain high-trust relationships with TSDs and Trusted Advisors.
• Sales & Strategic Acumen: Demonstrated success in executing sales strategies, surpassing revenue targets, and fostering partner growth.
• Technical Proficiency: Comfortable with CRM systems, channel management platforms, quoting tools, and analytics software.
• Communication: Strong communication and interpersonal skills, with the ability to present effectively at executive levels through the AireSpring story and Airecontrol platform

Qualifications

• Experience: Minimum of 4 years in telecom channel management with a focus on the TSD Channel, partner development, or business development
• Industry Knowledge: Deep understanding of Managed Voice, data, SD-WAN, SASE, cloud services, and connectivity services.
• Relationship Skills: Proven ability to build and maintain high-trust relationships with TSDs and Trusted Advisors.
• Sales & Strategic Acumen: Demonstrated success in executing sales strategies, surpassing revenue targets, and fostering partner growth.
• Technical Proficiency: Comfortable with CRM systems, channel management platforms, quoting tools, and analytics software.
• Communication: Strong communication and interpersonal skills, with the ability to present effectively at executive levels through the AireSpring story and Airecontrol platform

Additional Information

WHAT THIS COMPANY OFFERS YOU:

• Medical Benefits with optional supplemental services through AFLAC
• Paid Time-Off Plan
• Paid Holidays
• 401K with employer match
• AT&T Discount on personal mobile plan

This remote role is open to candidates anywhere.

All your information will be kept confidential according to EEO guidelines.