Channel Account Manager

Atera; New York (NY); On-site; USD 297,000 - 363,000; Full time

Benefits offered by this job

Health and Vision benefits

401K matching

Generous PTO

Job summary

Atera in New York seeks a Channel Manager to expand its partner ecosystem across North America. You will identify, recruit, and onboard strategic partners, drive revenue through partner-led deals, and scale Atera’s footprint for mid-market and enterprise segments.

You will own a quota, build joint business plans, enable partners on the platform, and collaborate with sales, product, and marketing. The role requires travel and weekly NY office presence when not traveling, with a hybrid model and

Qualifications

• 7+ years of experience in partner management, channel sales, or strategic alliances at a SaaS company.
• Proven track record in quota-bearing roles involving co-selling or indirect sales models.
• Experience selling to Enterprise customers through partners (VARs, MSPs, distributors, or ISVs).
• Strong understanding of partner enablement, joint go-to-market, and pipeline development.
• Excellent relationship-building, communication, and presentation skills.
• Ability to manage multiple priorities, execute independently, and drive results.
• Experience working in a global organization; exposure to headquarters outside the U.S. is an advantage.
• Ability to travel ~25% – 50% across the US.
• Ability to commute to our NY-based office on a weekly basis when not traveling - an advantage.

Responsibilities

• Identify, recruit, and onboard new partners that align with Atera’s strategic goals and upmarket expansion.
• Build joint business plans with partners, including revenue targets, enablement plans, and marketing activities.
• Drive partner-led pipeline generation and co-selling to achieve revenue targets.
• Enable partners on Atera’s platform via training, demos, sales plays, and ongoing field support.
• Manage forecasting, pipeline reviews, and deal tracking related to partner activities.
• Foster strong relationships with key partner stakeholders, including sales, marketing, technical, and executive teams.
• Support partners in navigating enterprise sales cycles and expanding into new customer segments.
• Work closely with product, sales, marketing, and operations teams to align partnership strategy with broader company goals.
• Represent Atera at partner events, conferences, and field activities.
• Maintain strong market awareness and identify new partnership opportunities that can accelerate growth.

Skills

Partner management

Channel sales

Strategic alliances

Quota carrying

Enterprise sales

Relationship building

Communication

Travel

Job description

About Atera

Atera is leading the future of IT with the world’s first Autonomous IT platform, with built-in AI agents. At its core is IT Autopilot, functioning as a personal IT professional for every employee, and AI Copilot, an IT technician’s companion designed to boost productivity and efficiency. The full-stack platform unifies RMM, ticketing, help desk, patch management, and all essential IT operations into one secure, scalable solution. Trusted by 13,000+ customers in 120+ countries, Atera helps organizations scale, boost service quality, and turn IT into a driver of lasting business growth.

About the Role

We are seeking a Channel Manager to develop, grow, and expand our existing partner ecosystem in North America. In addition, this role will focus on identifying, recruiting, and onboarding the right strategic partners, driving revenue through partner‑led deals, and expanding Atera’s footprint in North America for both mid‑market and enterprise segments. This individual will own a quota, drive pipeline, and collaborate with cross‑functional teams to build and scale Atera’s partner motion in the region.

Key Responsibilities

• Identify, recruit, and onboard new partners that align with Atera’s strategic goals and upmarket expansion.
• Build joint business plans with partners, including revenue targets, enablement plans, and marketing activities.
• Drive partner‑led pipeline generation and co‑selling to achieve revenue targets.
• Enable partners on Atera’s platform via training, demos, sales plays, and ongoing field support.
• Manage forecasting, pipeline reviews, and deal tracking related to partner activities.
• Foster strong relationships with key partner stakeholders, including sales, marketing, technical, and executive teams.
• Support partners in navigating enterprise sales cycles and expanding into new customer segments.
• Work closely with product, sales, marketing, and operations teams to align partnership strategy with broader company goals.
• Represent Atera at partner events, conferences, and field activities.
• Maintain strong market awareness and identify new partnership opportunities that can accelerate growth.

Requirements

• 7+ years of experience in partner management, channel sales, or strategic alliances at a SaaS company.
• Proven track record in quota‑carrying roles involving co‑selling or indirect sales models.
• Experience selling to Enterprise customers through partners (VARs, MSPs, distributors, or ISVs).
• Strong understanding of partner enablement, joint go‑to‑market, and pipeline development.
• Excellent relationship‑building, communication, and presentation skills.
• Ability to manage multiple priorities, execute independently, and drive results.
• Experience working in a global organization; exposure to headquarters outside the U.S. is an advantage.
• Ability to travel ~25% – 50% across the US.
• Ability to commute to our NY‑based office on a weekly basis when not traveling - an advantage.

Benefits

For this position, we offer a total annual salary of: $330,000. In addition Atera offers comprehensive Health and Vision benefits, 401K matching, and a generous PTO plan. At Atera, we operate under a hybrid model, allowing our employees the flexibility of three office days per week in our beautiful One Penn office, enabling collaboration and connection while also accommodating remote work arrangements.

Dedicated to fostering a culture of equality, diversity, and inclusion, Atera is committed to eradicating discrimination in all its forms. We value the unique perspectives and contributions of each individual and strive to create an environment where all employees are empowered to thrive. Our recruitment process is merit‑based, ensuring that qualified candidates are considered regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

We are dedicated to building a workforce that reflects the diversity of society and our customer base, and we are committed to creating an inclusive environment where every employee feels valued, respected, and empowered to excel.