Channel & Customer Insights Analyst

AlphaSense; Chicago (IL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Generous benefits program

Job summary

AlphaSense in Chicago is seeking Analysts for Channel & Customer Research to map the expert universe, source top partners, and coordinate interviews. You will build sector expertise through regular research while ensuring strict data privacy and compliance.

You are an energetic team player, adaptable and curious, capable of handling fast-turnaround projects in a high-growth, data-driven environment. Base compensation ranges from $52,000 to $72,000 USD with potential bonus and generous

Qualifications

• Energetic, team-first collaborator with proven ability to manage fast turnaround projects.
• Creative problem solver comfortable with ambiguity and changing challenges.
• Naturally curious with ability to identify top experts for research projects.
• Organized; can prioritize multiple tasks and deadlines autonomously.
• Detail-oriented with ability to document core elements of an expert’s skills.
• Excellent communicator; comfortable engaging with industry experts via phone and email.
• Goal-oriented to deliver best-possible expert profiles quickly.

Responsibilities

• Drive email, phone, and LinkedIn campaigns to recruit best-fit experts; negotiate honoraria.
• Conduct vetting calls to confirm role, recency, and perspective; ensure compliance with guidelines.
• Develop target lists of distributors, resellers, customers, and other market participants.
• Build and maintain interview guides tailored to each call type and sector.
• Schedule sessions, monitor calls, and capture real-time highlights; resolve tech issues.
• Uphold data-privacy standards and maintain records in CRM/workflow tools.
• Share feedback to refine playbooks and coverage roadmap.

Skills

Energetic Team Player

Adaptable

Inquisitive

Organized

Detail Oriented

Excellent Communicator

Goal Oriented

Job description

AlphaSense in Chicago is seeking Analysts for Channel & Customer Research to map the expert universe, source top partners, and coordinate interviews. You will build sector expertise through regular research while ensuring strict data privacy and compliance.

You are an energetic team player, adaptable and curious, capable of handling fast-turnaround projects in a high-growth, data-driven environment. Base compensation ranges from $52,000 to $72,000 USD with potential bonus and generous