Channel Account Manager - East

Rhombus; Newark (NJ); On-site; USD 70,000 - 110,000; Full time

Job summary

Rhombus is seeking a results-driven partner/channel manager to build and nurture reseller relationships in the United States. You will educate partner executives and sales teams on products, pricing and campaigns while coordinating joint marketing efforts.

You will work with sales to forecast opportunities, drive programs, and conduct quarterly business reviews, reporting progress against agreed metrics and refining go-to-market messaging.

Qualifications

• BA/BS degree required.
• Demonstrated sales success (President’s Club or similar).
• Hands-on experience delivering in-person and remote training sessions.
• Disciplined to follow defined processes, yet creative to propose scalable approaches.
• Excellent written and verbal communication skills.

Responsibilities

• Develop strong working relationships with assigned channel resellers.
• Collaborate with Rhombus’ sales teams to identify key opportunities, develop sales forecasts, and remove potential obstacles.
• Educate partner executives, technical staff, and sales teams on Rhombus’ products, programs, pricing and marketing campaigns.
• Develop and execute customer-facing and internal partner marketing activities.
• Conduct quarterly and ad-hoc partner business reviews to ensure alignment with objectives.
• Regularly report on partner achievements and assigned metrics.
• Make recommendations regarding channel partner program tools, incentives, and go-to-market messaging.
• Represent Rhombus at industry events and trade shows.

Skills

Partner/Channel management

Sales

Training/Teaching

Communication

Education

BA/BS degree or higher

Job description

What You’ll Do

• Develop strong working relationships with assigned channel resellers
• Work collaboratively with Rhombus’ sales teams to identify key opportunities, develop sales forecasts, and remove potential obstacles
• Educate partner executives, technical staff, and sales teams on Rhombus’ products, programs, pricing and marketing campaigns
• Develop and execute customer-facing and internal partner marketing activities
• Conduct quarterly and ad-hoc partner business reviews to ensure alignment with objectives
• Regularly report on partner achievements and assigned metrics
• Make recommendations regarding channel partner program tools, incentives, and go-to-market messaging
• Represent Rhombus at industry events and trade shows

What We’re Looking For

• BA/BS degree or higher
• A strong desire to succeed as team
• 2+ years of partner/channel management experience, preferably in Physical Security
• Demonstrated sales success (President’s Club or similar recognition)
• Hands‑on experience leading in‑person and remote training/teaching sessions
• Disciplined to follow defined processes, yet creative to recommend/build new, scalable approaches
• Ability to work with minimal supervision, balance multiple priorities, achieve deadlines
• Engaging personality, polished verbal and written communication skills, and meticulous attention to detail