Channel Account Manager

Service Express, Inc.; United States; Remote; USD 90,000 - 110,000; Full time

Job summary

A leading company in the tech industry is seeking a Channel Account Manager to enhance partnerships with key resellers and drive revenue growth. The ideal candidate will have experience in managing B2B relationships, excellent communication skills, and a strategic mindset. This role offers a competitive salary of $90,000 - $110,000 plus commission, with opportunities for personal growth and flexible working environments.

Benefits

Workplace flexibility

Paid volunteer hours

Health insurance starting day one

401(k) match

50% reimbursement on health club memberships

Qualifications

• Experience managing channel partnerships or strategic B2B relationships.
• Proven track record of driving revenue through partner-influenced strategies.
• Self-starter mentality with a strategic focus.

Responsibilities

• Build and grow relationships with assigned channel partners.
• Drive partner-sourced revenue through joint selling efforts.
• Lead Quarterly Business Reviews to assess growth strategies.

Skills

Communication

Presentation

Collaboration

Data-driven approach

Tools

CRM systems

Reporting tools

Job description

Our Channel Account Managers are responsible for building and maintaining strong partnerships with key resellers and solution providers while driving partner-sourced revenue growth. This role plays a critical part in aligning Service Express solutions with our partners’ go-to-market strategies, activating new relationships, and executing regional growth plans.

Here’s what this position is all about:

• Build and grow relationships with assigned channel partners (VARs & solution providers) across the region
• Serve as a trusted advisor and main point of contact for partners, understanding their business models and aligning our offerings with their objectives
• Drive partner-sourced and partner-influenced revenue through joint selling efforts
• Collaborate closely with internal sales teams to develop and execute regional partner plans
• Onboard, train, and enable partners on Service Express offerings, tools, and sales processes
• Lead QBRs (Quarterly Business Reviews) to review KPIs and growth strategies
• Partner with cross-functional teams (Sales, Marketing, Product, and Customer Success) to support joint events, campaigns, and demand-gen activities
• Represent the partner voice internally to influence enhancements across product, process, and programs
• Manage CRM with accurate notes, pipeline updates, and partner activity records
• Track partner performance and engagement, delivering reports on revenue impact and enablement milestones
• Identify and recruit new partners where strategic gaps exist

What We Are Looking For From You:

• Proven success managing channel partnerships or strategic B2B relationships
• Experience driving revenue through indirect sales or partner-influenced strategies
• Strong understanding of partner business models and ability to tailor value propositions accordingly
• Track record of hitting metrics in a quota-carrying or target-based environment
• Excellent communication, presentation, and cross-functional collaboration skills
• Experience with CRM systems and reporting tools
• Self-starter mentality with a strategic, data-driven approach

We Offer You:

• $90,000 – $110,000 base salary + commission based on experience and performance
• Workplace flexibility that empowers our employees
• Personal growth and advancement opportunities
• Paid volunteer hours and your birthday off
• Multiple health insurance offerings starting on day one
• 50% reimbursement on health club memberships
• 401(k) match with company contribution

Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.

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Ready To Join Us?

We’re always looking for passionate life-long learners to join our growing team. If you think Service Express is the right place for you, apply today! If you know someone who would be the right fit, share this opportunity.