Channel Account Manager

Hatz AI; Shelton (CT); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid schedule

Equity

Health insurance

401(k) with match

Career growth

Collaborative environment

Job summary

Hatz AI is seeking an experienced Channel Account Manager to drive MSP partner acquisition and expand sales within existing accounts in a dynamic AI-focused environment. You will manage a book of MSP partners, conduct product demos, and lead discovery conversations to deliver measurable business value.

Responsibilities include onboarding partners, driving adoption of the Hatz AI platform, and ensuring partner success through renewals and upsell opportunities.

Qualifications

• Proven success in B2B SaaS sales and account management.
• Strong understanding of AI, automation, or adjacent technologies.
• Experience selling to MSPs or through partner/channel ecosystems is strongly preferred.
• Track record of meeting or exceeding quota with strong forecasting skills.
• Excellent communication, presentation, and negotiation abilities.

Responsibilities

• Execute a clear and repeatable sales strategy to meet and exceed revenue targets.
• Own and manage a book of active MSP partner/customer accounts, driving engagement, expansion, and retention.
• Conduct compelling product demos and business value conversations tailored to partner/customer needs.
• Drive discovery conversations to identify use cases that deliver the greatest business value for the MSPs and their end customers.
• Guide partners through the full lifecycle: onboarding, enablement, first wins, and long‑term growth.
• Collaborate with partners to drive AI adoption within their customer base and ensure they capture value from the full Hatz AI offering.
• Shape partner experience and continually raise the bar as Hatz AI continues to grow.
• Be accountable for partner success—ensuring satisfaction, usage, and successful outcomes that lead to renewals and upsell opportunities.
• Represent the voice of the partner internally to help shape product and go‑to‑market improvements.
• Drive pipeline accuracy and deliver reliable forecasts.
• Follow prescriptive sales methodology.
• Collaborate with Product and Marketing teams.
• Contribute to partner enablement and scalable sales processes.
• Stay current on AI adoption trends in the MSP and SMB space.
• Travel up to 20% of the time for partner meetings, conferences, and team sessions.

Job description

We are seeking an experienced and highly skilled Channel Account Manager to drive new MSP partner acquisition and expand sales within existing accounts. At Hatz AI, we are pioneering a secure AI ecosystem that MSPs and SMBs have been waiting for, solving how businesses can harness the power of AI while maintaining complete data privacy and security. With offices in New York City’s Flatiron District and Shelton, CT, our company is at the forefront of building innovative technologies. You will have the opportunity to explore state‑of‑the‑art AI technologies and help MSPs and SMBs adopt AI with confidence, contributing directly to the adoption of secure AI solutions across the SMB market.

Key Responsibilities

• Execute a clear and repeatable sales strategy to meet and exceed revenue targets.
• Own and manage a book of active MSP partner/customer accounts, driving engagement, expansion, and retention.
• Conduct compelling product demos and business value conversations tailored to partner/customer needs.
• Drive discovery conversations to identify use cases that deliver the greatest business value for the MSPs and their end customers.
• Guide partners through the full lifecycle: onboarding, enablement, first wins, and long‑term growth.
• Collaborate with partners to drive AI adoption within their customer base and ensure they capture value from the full Hatz AI offering.
• Shape partner experience and continually raise the bar as Hatz AI continues to grow.
• Be accountable for partner success—ensuring satisfaction, usage, and successful outcomes that lead to renewals and upsell opportunities.
• Represent the voice of the partner internally to help shape product and go‑to‑market improvements.

Additional Responsibilities

• Drive pipeline accuracy and deliver reliable forecasts.
• Follow prescriptive sales methodology.
• Collaborate with Product and Marketing teams.
• Contribute to partner enablement and scalable sales processes.
• Stay current on AI adoption trends in the MSP and SMB space.
• Travel up to 20% of the time for partner meetings, conferences, and team sessions.

What Makes You a Great Fit

• Proven success in B2B SaaS sales and account management, ideally in early‑stage or high‑growth environments.
• Strong understanding of AI, automation, or adjacent technologies.
• Experience selling to MSPs or through partner/channel ecosystems is strongly preferred.
• Track record of meeting or exceeding quota with strong forecasting skills.
• Excellent communication, presentation, and negotiation abilities.
• Highly organized, proactive, and comfortable working independently and cross‑functionally.
• Ability to thrive in a fast‑paced, dynamic, and entrepreneurial environment.

Benefits

• Competitive salary and equity.
• Comprehensive health, dental, and vision insurance; life and disability insurance, and 401(k) with match; equity.
• Hybrid schedule.
• Opportunities for professional development and career growth.
• A collaborative and inclusive work environment.

Equal Opportunity Statement

Hatz AI is proud to be an equal opportunity employer. We are committed to building a diverse, inclusive team and welcome applicants of all backgrounds, identities, and experiences. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that diverse perspectives make for better products and a stronger company — and we’re actively working to build a team that reflects that belief.

Compensation Range: $70K - $100K