Revenue Operations Manager

Hatz AI, Inc.; New York (NY); On-site; USD 120,000 - 155,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, vision coverage

401(k) with match

Professional development opportunities

Collaborative work environment

Job summary

Hatz AI, Inc. in the New York City area is seeking a Revenue Operations Manager to build and lead our revenue operations function.

You will own systems, processes, and reporting from sales territory planning through billing and MRR/ARR reporting, partnering with leadership across sales, marketing, finance and engineering. You will drive end-to-end revenue processes, maintain data hygiene, support forecasting, and help scale our SaaS business as it grows in a fast-paced, mission-driven

Qualifications

• Proven experience building revenue operations in a SaaS environment.
• Hands-on with Salesforce, Stripe, and subscription billing processes.
• Strong data analysis, forecasting, and reporting capabilities.
• Cross-functional collaboration with sales, marketing and finance.

Responsibilities

• Design and lead territory planning, quota setting, and sales compensation programs.
• Develop pipeline, forecast, and revenue analytics for leadership.
• Own billing operations, ARR/MRR reporting, and revenue recognition controls.
• Manage Salesforce configuration, workflows, and data hygiene.
• Standardize stages, processes, and CRM to improve visibility.

Skills

CRM administration

Sales forecasting

Revenue analytics

Cross-functional collaboration

Quotas & comp plans

Education

Bachelor's degree in business/finance or related field

Tools

Salesforce

Stripe

Excel/BI tools

Job description

New York City Metropolitan Area Full-Time

Position Overview

We are seeking an exceptional, detail-oriented Revenue Operations Manager to build and lead the revenue operations function at Hatz AI. As a fast-growing AI SaaS company headquartered in New York City’s Flatiron District, we are at an exciting stage, scaling our partner network, expanding our customer base, and preparing for the next chapter of our growth. This is a foundational hire that will help shape the revenue infrastructure of the company.

In this role, you will build and manage the systems, processes, and reporting that drive our revenue engine end to end, from sales territory planning and quota management through billing and MRR/ARR reporting. You’ll work closely with our leadership team across sales, marketing, finance, and engineering to provide accurate, timely revenue reporting that supports strategic decision-making. You’ll also play a critical role in building the processes and controls needed to support the company as it scales, serving as the internal expert on sales funnel performance, recurring revenue metrics, and the lead to cash process.

This is an opportunity to join a mission-driven team at the ground level, with real impact on how the company operates and grows.

Key Responsibilities

• Design and execute sales territory planning and segmentation across direct and MSP partner channels, including quota setting, attainment tracking, and sales compensation administration.
• Design, administer, and track quota attainment and sales compensation plans in partnership with Finance and sales leadership.
• Support pipeline coverage analysis, capacity planning, and quota distribution aligned to forecast and territory plans.
• Establish and maintain reporting for MRR, ARR, net revenue retention, churn, expansion, and bookings, delivering the recurring reporting leadership uses to run the business.
• Maintain accurate customer, subscription, and pricing records so ARR, MRR, and churn reporting tie out to source systems.
• Build and manage end to end sales funnel reporting, from lead capture through stage conversion, win/loss, and cohort retention, with visibility into pipeline coverage and rep capacity.
• Build and maintain dashboards and reporting for pipeline health, funnel performance, conversion trends, and revenue operations visibility.
• Support monthly and quarterly forecasting processes in partnership with sales leadership and finance.
• Support billing operations and revenue capture, including Stripe invoicing and subscription setup, closed won to billing handoff, and ARR/MRR reconciliation at month end close, working alongside finance on dunning and failed payment follow up.
• Serve as the primary owner of Salesforce administration, including configuration, workflows, reporting, user support, and system maintenance.
• Standardize sales stages, opportunity requirements, and CRM workflows to improve consistency and visibility.
• Support lead routing, attribution tracking, and opportunity management.
• Maintain data hygiene across CRM and billing records, including deduplication, enrichment, and ongoing quality controls.
• Design and document the lead to cash process, removing friction and supporting forecasting and planning.
• Partner with sales, marketing, and finance to improve workflows, handoffs, and operational visibility, and drive enablement and adoption across the team.

Benefits

• Competitive salary and equity
• Comprehensive health, dental, and vision insurance; life and disability insurance, and 401(k) with match; equity.
• Opportunities for professional development and career growth.
• A collaborative and inclusive work environment.

Equal Opportunity Statement

Hatz AI is proud to be an equal opportunity employer. We are committed to building a diverse, inclusive team and welcome applicants of all backgrounds, identities, and experiences. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that diverse perspectives make for better products and a stronger company — and we're actively working to build a team that reflects that belief.