Channel Account Manager

WatchGuard Technologies, Inc.; Seattle (WA); Remote; USD 90,000 - 140,000; Full time

Job summary

WatchGuard Technologies, Inc. is seeking a Channel Account Manager to drive network security product sales through a partner network in the Seattle area. You will support assigned partners, quote, train, generate leads, and forecast activity with the sales team.

The role emphasizes quota attainment, partner development, and remote work capability, reporting to the Country Manager and collaborating with field marketing to grow WatchGuard's channel business.

Qualifications

• 2+ years’ experience in direct and indirect sales in related industry.
• Bachelor’s degree or equivalent in business, sales, or marketing.
• Experience with two-tier/channel sales ecosystem.
• Familiarity with Salesforce or similar CRM.
• Proven track record of quota attainment and partner development.

Responsibilities

• Grow territory quota through active partner development.
• Maintain regular partner contact for satisfaction and success.
• Collaborate with Territory CAM to generate new business via partners.
• Support partners with WatchGuard training, events, and leads.
• Create and deliver sales presentations aligned to audience needs.
• Provide ongoing relationship management and partner training.
• Drive net growth of WatchGuard One Certifications.
• Maintain knowledge of WatchGuard products, services, and tools.
• Handle other duties and projects as assigned.

Skills

Two-tier/channel sales

Network cybersecurity

Partner accounts sales

Quota attainment

Presentation skills

Written communication

Remote work capability

Education

Bachelor's degree in business, sales, or marketing

Tools

Salesforce or CRM

Job description

The Channel Account Manager (CAM) responsibilities include working within the sales team to promote and sell network security products within a geographic territory. The CAM is responsible for supporting assigned WatchGuard partners in the assigned territory and will be responsible for active channel partners. The CAM will be responsible for quoting, training, lead generation and follow-up, event support, and the forecasting and tracking for their assigned partners. The CAM will report to the Country Manager, working closely to assure territory quota attainment, in addition to joining with the sales and field marketing teams in the territory. Success in this position will be measured by meeting successful transaction, growth, and retention goals with the assigned partners. The CAM will keep up-to-date knowledge of the industry and the competitive posture of the company, as well as prepare activity and forecast reports as requested.

Position Responsibilities

• Strive towards the territory quota attainment, retention, and growth/development of active partners
• Maintain regular contact with partners to ensure satisfaction and continued success
• Partner with Territory Channel Account Manager to generate new business and develop current customers through the partner network
• Support partners on standard methodologies and use of WatchGuard, including training, event support, and lead generation
• Create and perform sales presentations to match WatchGuard with audience needs
• Provide ongoing relationship management and training for partners
• Net growth for WatchGuard One Certifications in the territory
• Be knowledgeable of all WatchGuard products, services, and internal sales tools
• Other duties and projects assigned

Skills and Qualifications

• Experience with two-tier/channel sales ecosystem required
• Experience in network/cyber security space preferred
• History of sales experience with partner accounts
• History of consistent plan development and quota achievement
• Strong presentation and written skills
• Ability to self-manage and work remotely
• Familiarity with Salesforce or similar CRM

Experience

• 2+ years’ experience in direct and indirect sales in related industry
• Bachelor’s degree or equivalent training in business, sales, or marketing

Why Work for WatchGuard?

WatchGuard is a global leader in network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. Our award-winning products and services are trusted worldwide by more than 18,000 security resellers and service providers to protect more than 250,000 customers. Our technology keeps our customers ahead of increasingly sophisticated hackers and has fueled record revenues at WatchGuard.

WatchGuard is headquartered in Seattle, Washington, with team members working remotely and in offices worldwide.

Our company culture places an intense focus on our customers and employees. From the newest employee to our CEO, you'll find that each person at WatchGuard embodies our Core Values:

Accountability, Community, Belonging, Action, Innovation, and Customer-Centric. Learn more about our company culture at www.watchguard.com/wgrd-careers.

WatchGuard provides equal employment opportunities for all qualified employees, regardless of their race, color, national origin, religion, ancestry, creed, pregnancy, age, sex, sexual orientation (including gender expression or identity), marital status, mental or physical disability, honorably discharged veteran or military status or any other category protected by federal, state or local laws. Our equal employment opportunity (or EEO) policy focuses solely on the talent, hard work, contributions, and actual results achieved by each WatchGuard employee and on the potential of employment candidates to make such contributions. We consider focusing on an employee's protected characteristics rather than on talent, hard work, and actual work results to violate our EEO policy. As an Equal Opportunity Employer, we are committed to a diverse workforce. WatchGuard participates in E-verify.

WatchGuard is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.