Change Manager - AI Adoption

Ports North; San Francisco (CA); On-site; USD 140,000 - 210,000; Full time

Job summary

Korn Ferry seeks an AI Adoption & Change Management Consultant to drive people-focused transformation, bridging AI initiatives with employee adoption. You will lead communications, enablement programs, and readiness efforts across a matrixed organization, ensuring successful AI value realization through structured change management.

The role emphasizes change leadership, executive engagement, and practical guidance for non-technical teams, with a focus on delivering measurable adoption outcomes.

Qualifications

• 7+ years of experience in Change Management, Organizational Transformation, Communications, Organizational Effectiveness, or related disciplines.
• Experience leading large-scale change initiatives within complex enterprise environments.
• Experience supporting AI, digital transformation, automation, or technology adoption programs from a people and process perspective.
• Strong stakeholder management skills, including the ability to influence executives and leaders across multiple functions.
• Proven ability to develop communications, training programs, and organizational adoption strategies.
• Strong understanding of organizational design, workflow optimization, and behavior change principles.
• Ability to translate complex concepts into practical guidance for non-technical audiences.
• Excellent facilitation, presentation, written communication, and executive storytelling skills.
• Experience working in highly matrixed organizations with diverse stakeholder groups.

Responsibilities

• Develop and execute change management strategies to support enterprise AI adoption initiatives.
• Create audience-specific adoption plans for executives, senior leaders, managers, and individual contributors.
• Design and deliver communications that clearly articulate AI-related changes, expectations, benefits, and organizational impacts.
• Partner with business stakeholders to identify workflow changes and define new ways of working enabled by AI.
• Build and maintain AI adoption resources, knowledge repositories, playbooks, and enablement materials.
• Develop training and learning programs that increase employee confidence and proficiency with AI tools.
• Facilitate workshops, stakeholder meetings, and leadership discussions focused on AI adoption and organizational readiness.
• Assess adoption risks, employee sentiment, and organizational barriers; develop mitigation strategies to drive engagement.
• Establish adoption metrics and feedback mechanisms to measure effectiveness and continuously improve change initiatives.
• Collaborate with transformation, operations, and business leaders to align AI adoption efforts with organizational objectives.
• Support the creation of executive presentations, business cases, and reporting materials for senior leadership audiences.

Skills

Change Management

Organizational Transformation

Communications

Stakeholder Management

Training & Enablement

Executive storytelling

Job description

AI Adoption & Change Management Consultant

Position Overview

We are seeking an experienced AI Adoption & Change Management Consultant to support a large-scale organizational transformation focused on accelerating the adoption of AI-enabled ways of working. This role is ideal for a change management professional who can bridge the gap between AI initiatives and employee adoption by driving communications, stakeholder engagement, training, and organizational readiness efforts.

The consultant will partner with business leaders across a complex, highly matrixed organization to help employees understand how AI should be incorporated into their day-to-day work, what behavioral changes are expected, and how the organization can maximize the value of AI investments. This individual will not be responsible for AI solution design, engineering, or technical implementation. Instead, they will focus on the people side of transformation, ensuring successful adoption through clear communication, effective enablement programs, and structured change management strategies.

Key Responsibilities

• Develop and execute change management strategies to support enterprise AI adoption initiatives.
• Create audience-specific adoption plans for executives, senior leaders, managers, and individual contributors.
• Design and deliver communications that clearly articulate AI-related changes, expectations, benefits, and organizational impacts.
• Partner with business stakeholders to identify workflow changes and define new ways of working enabled by AI.
• Build and maintain AI adoption resources, knowledge repositories, playbooks, and enablement materials.
• Develop training and learning programs that increase employee confidence and proficiency with AI tools.
• Facilitate workshops, stakeholder meetings, and leadership discussions focused on AI adoption and organizational readiness.
• Assess adoption risks, employee sentiment, and organizational barriers; develop mitigation strategies to drive engagement.
• Establish adoption metrics and feedback mechanisms to measure effectiveness and continuously improve change initiatives.
• Collaborate with transformation, operations, and business leaders to align AI adoption efforts with organizational objectives.
• Support the creation of executive presentations, business cases, and reporting materials for senior leadership audiences.

Required Qualifications

• 7+ years of experience in Change Management, Organizational Transformation, Communications, Organizational Effectiveness, or a related discipline.
• Demonstrated experience leading large-scale change initiatives within complex enterprise environments.
• Experience supporting AI, digital transformation, automation, or technology adoption programs from a people and process perspective.
• Strong stakeholder management skills, including the ability to influence executives and leaders across multiple functions.
• Proven ability to develop communications, training programs, and organizational adoption strategies.
• Strong understanding of organizational design, workflow optimization, and behavior change principles.
• Ability to translate complex concepts into practical guidance for non-technical audiences.
• Excellent facilitation, presentation, written communication, and executive storytelling skills.
• Experience working in highly matrixed organizations with diverse stakeholder groups.

Preferred Qualifications

• Experience building business cases for AI adoption and communicating value realization opportunities to leadership teams.
• Background in management consulting, including experience with firms such as Accenture, Deloitte, PwC, EY, BCG, Bain, McKinsey, or similar organizations.
• Experience developing enterprise-wide enablement and training programs.
• Familiarity with AI technologies and generative AI tools sufficient to credibly discuss use cases, adoption approaches, and workforce impacts.
• Certification in Change Management methodologies (Prosci, ADKAR, CCMP, or equivalent).
• Experience supporting large-scale workforce transformation initiatives.

Ideal Candidate Profile

The ideal consultant is a change leader first and AI practitioner second. They possess exceptional communication and stakeholder management skills, understand how organizations adopt new technologies, and have successfully guided employees through significant change. They are equally comfortable engaging senior executives on AI strategy and facilitating practical discussions with frontline employees about how AI will impact daily work.

This individual excels at turning ambiguity into structured adoption plans and has a track record of helping organizations realize value from technology investments through effective change management, communications, and employee enablement.

About Korn Ferry

Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com.