Change Management Specialist, Content Management System

Motion Recruitment; United States; On-site; USD 80,000 - 100,000; Full time

Job summary

A leading company in retail is seeking a Change Management Specialist to enhance internal user adoption of their content management system. The role involves developing strategies for training and ensuring a seamless transition to new technology, working closely with stakeholders to minimize resistance and increase engagement.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 6+ years of experience in change management.
• Ability to influence and articulate messages to diverse audiences.
• Experience in measuring change management adoption through metrics.

Responsibilities

• Develop comprehensive change management strategies for technology initiatives.
• Oversee project-level change management activities and deliverables.
• Collaborate with stakeholders to drive adoption and mitigate risks.

Skills

Change Management

Stakeholder Engagement

Communication

Risk Management

Job description

Change Management Specialist, Content Management System

Change Management Specialist, Content Management System

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Direct message the job poster from Motion Recruitment

Senior Manager, Enterprise Talent Services at Motion Recruitment

Our client, an American retailer that owns and operates four well-known brands is hiring a Change Management Consultant to join their product management (PdM), group. The PdM group designs, creates, and implements technology business solutions that maximize profitability throughout the product lifecycle.

This initial change management project will involve internal user adoption of their content management system. This product is integral to their business as it is the system where all promotion, pricing, and product information is deployed to their eCommerce site. As a Change Management Specialist, you would be responsible for working with internal stakeholders and users to discover product resistance and implement strategies for training and adoption.

The ideal candidate will have had previous experience working with internal teams to adopt a digital product transformation.

What You Will Be Doing

Daily Responsibilities

• Develops and executes comprehensive change management strategies for technology program-level initiatives across multiple projects
• Leveraging our Change Management Operating Model, oversees creation and leads development and execution of project-level change management activities and deliverables for major new technology initiatives, such as: impact assessments, governance and sponsorship engagement strategies, sponsor roadmaps, and plans across communication, coaching, training, resistance management, and measurement for adoption
• Collaborate with stakeholders across the organization to drive awareness, build desire, increase adoption, defining and measuring success metrics, and mitigate risk.
• Works as coach and internal change consultant to project sponsors, senior leadership and directors, and project teams
• Leads training development and delivery efforts
• Proactively anticipates challenges and finds solutions to mitigate risks
• Creates sustainability strategy and execution plan to ensure stakeholder groups can sustain adoption post roll out and own future ongoing improvement efforts
• Drives collaboration and improvements within the Change Management team

Required Skills & Experience

• 6+ years of change management experience
• Solid understanding of how people experience change, and how change management affects their experience
• Ability to influence and clearly articulate messages to a variety of audiences including presenting to multiple levels of an organization and executive leadership
• Ability to anticipate obstacles, offer solutions, identify resources and influence others to move toward a common vision or goal
• Experience measuring change management adoption through metrics
• Proven track record of collaborating with a range of cross-functional teams, successfully worked through others and ability to establish strong relationships

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Project Management

• Industries

  Retail Apparel and Fashion and Retail

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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