Change Management Consultant

NTT DATA, Europe & LATAM, Branch in USA, Inc.; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

NTT DATA seeks a Change Management Consultant to support digital transformation initiatives across SAP, Salesforce, data, and AI programs. Remote in LATAM with global clients, you will work with stakeholders and technical teams to drive adoption and ensure business outcomes.

The role offers opportunities to lead engagement strategies, develop training, and measure adoption across discovery, design, testing, and deployment phases, while partnering with delivery teams.

Responsibilities

• Define end-to-end Change Management strategy across technology programs.
• Identify, map, and engage stakeholders at all levels.
• Perform impact assessments across roles, processes, and systems.
• Define adoption KPIs and measurement frameworks to track success.
• Design and execute communication strategies and messaging plans.
• Develop and deliver training and enablement programs for end users.
• Facilitate workshops and sessions with leadership, teams, and employees.
• Create and manage change assets including communications, training materials, and plans.
• Drive adoption activities across discovery, design, testing, and deployment phases.
• Support UAT, pilot programs, and go-live readiness activities.
• Partner with technical teams to align change with delivery.
• Track, analyze, and report adoption metrics and outcomes.
• Act as a trusted advisor to clients to ensure successful transformation outcomes.

Job description

NTT DATA is a team of more than 190,000 diverse professionals, operating in more than 50 countries throughout the world. The sectors where we have activities include: telecommunications, finance, industry, utilities, energy, public administration and health.

Our mission? Offer technological solutions, business, strategy, development and maintenance of applications, while being a benchmark in consulting. All thanks to the collaboration between teams, the human quality of our people and the fact that we do not conform to what is established, we always seek innovation that brings us closer to the future.

Our essence has led us to the forefront of technology, breaking paradigms and providing solutions that truly respond to the needs of each client. Our talent has led us to be one of the top 6 technology companies in the world.

Because #Greattech, needs #GreatPeople, like you

NTT DATA is looking for high-achieving team players that are quickly adaptable to new challenges and entrepreneurial ventures. We are looking for a Change Management Consultant to work remotely in LATAM with our global clients.

Overview:

We’re seeking a Change Management Consultant to support the successful delivery of digital transformation initiatives across SAP, Salesforce, data, and AI programs. This role works closely with client stakeholders and technical teams to drive adoption, manage change activities, and ensure business outcomes are realized. The position offers hands-on exposure to a dynamic, client-facing environment with opportunities to lead engagement strategies and deliver measurable impact across organizations.

Responsibilities:

• Define end-to-end Change Management strategy and execution across technology programs.
• Conduct stakeholder identification, mapping, and engagement planning at all levels.
• Perform impact assessments across roles, processes, and systems.
• Define adoption KPIs and measurement frameworks to track success.
• Design and execute communication strategies and messaging plans.
• Develop and deliver training and enablement programs for end users.
• Facilitate workshops and sessions with leadership, teams, and employees.
• Create and manage change assets including communications, training materials, and plans.
• Drive adoption activities across discovery, design, testing, and deployment phases.
• Support UAT, pilot programs, and go-live readiness activities.
• Partner with technical teams to align change with delivery.
• Track, analyze, and report adoption metrics and outcomes.
• Act as a trusted advisor to clients to ensure successful transformation outcomes.

Requirements:

• 3+ years of experience in Change Management within technology-driven transformations.
• Experience supporting enterprise implementations such as SAP, Salesforce, data, or AI initiatives.
• Proven ability to execute across the full change lifecycle from strategy to measurement.
• Strong knowledge of structured Change Management methodologies such as ADKAR.
• Strong client-facing consulting experience in dynamic environments.
• Ability to work autonomously and drive results independently.
• Experience managing stakeholders in large organizations.
• Excellent communication, facilitation, and storytelling abilities
• PROSCI ADKAR certification or equivalent Change Management certification preferred.

Why NTT DATA?

Empowerment and rewards are the cornerstone of our career development model. We are a young, fast-growing company, with a highly innovative and entrepreneurial spirit, because of this professional experience and growth will be unmatched. Our talent and positive attitude allows us to transform our goals into achievements, and projects into realities.

NTT DATAis committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.NTT DATA is an Equal Opportunity Employer Male/Female/Disabled/Veteran and a VEVRAA Federal Contractor.