Change Management & Communications Manager - ERP / M&A Transformation

NTT DATA, Inc.; Pittsburgh (Allegheny County); Remote; USD 79,000 - 137,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with company match

Paid time off

Job summary

NTT DATA Services in Pittsburgh, PA, is seeking a Change Management & Communications Manager to lead organizational change for a global ERP transformation tied to a merger and acquisition initiative. You will drive change strategies across Commercial, Manufacturing, and Finance, manage stakeholder engagement, and craft communications for diverse audiences.

The role requires 5+ years in change management, PROSCI/CCMP certification, and proven capability to operate in ambiguity while delivering on

Qualifications

• 5+ years of hands-on Change Management experience.
• PROSCI or CCMP certification or equivalent.
• 3+ years of Change Impact Assessments.
• 3+ years of Stakeholder Analysis and Engagement.
• 3+ years of change management communications.
• Proven ability to create executive-level visuals and presentations.
• Strong written and verbal communication skills.

Responsibilities

• Develop and execute global Organizational Change Management strategies.
• Conduct Change Impact Assessments to identify impacts on employees and processes.
• Perform Stakeholder Analysis and engage impacted groups.
• Build relationships with leaders and project teams.
• Develop change communication plans aligned with milestones.
• Create communications and leadership updates.
• Translate ERP/SAP changes into clear communications for diverse audiences.
• Assess readiness and identify adoption risks.
• Coordinate change activities across a complex M&A/ERP environment.
• Manage multiple priorities and deadlines in a fast-paced setting.

Skills

5+ years change management

Stakeholder analysis

Change communication

Executive-level materials

Translate ERP changes

Ambiguity handling

Independent worker

Planning & time management

Education

PROSCI/CCMP certification

Job description

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Change Management & Communications Manager - ERP / M&A Transformation

Date: Oct 6, 2026

Location: Pittsburgh, PA, US

Company: NTT DATA Services

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Change Management & Communications Manager - ERP / M&A Transformation to join our team in Pittsburgh, Pennsylvania (US-PA), United States (US).

Change Management & Communications Manager – ERP / M&A Transformation

Location: United States – Remote
Project Duration: October 12, 2026 – October 11, 2027
Experience: 5+ years of Change Management / Organizational Change Management experience
Certification: PROSCI, CCMP, or equivalent Change Management certification

Position Summary

We are seeking an experienced Change Management & Communications Manager to support a complex, global ERP transformation program associated with a Merger & Acquisition (M&A) initiative.

The program involves transitioning colleagues from a legacy SAP platform to a newer SAP environment, resulting in significant changes to business processes, roles, and ways of working across Commercial, Manufacturing, and Finance functions.

This is a global transformation with broad organizational impact. The successful candidate will lead change management activities, stakeholder engagement, communications, readiness, and adoption initiatives across multiple business groups and geographies.

The ideal candidate is a hands-on change management professional who can work independently in a fast-paced environment with evolving requirements, competing priorities, and significant organizational change.

Key Responsibilities

• Develop and execute comprehensive Organizational Change Management (OCM) strategies and plans for the global ERP transformation.
• Conduct Change Impact Assessments to identify impacts to employees, roles, processes, systems, and business functions.
• Perform Stakeholder Analysis and develop targeted stakeholder engagement strategies for impacted groups.
• Build and maintain strong relationships with business leaders, functional teams, project teams, and other key stakeholders.
• Develop and execute change communication plans aligned with program milestones and transformation objectives.
• Create clear, engaging communications, including presentations, announcements, FAQs, leadership communications, visual materials, and project updates.
• Translate complex ERP, SAP, and business-process changes into clear and actionable communications for diverse audiences.
• Assess organizational readiness and identify potential resistance, adoption challenges, and change risks.
• Support change management activities across Commercial, Manufacturing, and Finance functions.
• Coordinate change activities across a complex M&A and ERP transformation environment with evolving requirements.
• Independently manage assigned change deliverables while coordinating closely with broader program and business teams.
• Manage multiple priorities, deliverables, and deadlines within an aggressive transformation schedule.

Required Qualifications

• 5+ years of hands-on Change Management / Organizational Change Management experience.
• PROSCI, CCMP, or equivalent Change Management certification.
• 3+ years of hands-on experience conducting Change Impact Assessments.
• 3+ years of experience with Stakeholder Analysis, Stakeholder Engagement, and Stakeholder Management.
• 3+ years of experience developing and executing change management communication strategies and plans.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Strong ability to create visual communications, presentations, and executive-level materials.
• Ability to translate complex business and technology changes into clear, audience-appropriate communications.
• Ability to work independently with limited supervision while effectively taking direction and coordinating with program leadership.
• Comfortable working in environments characterized by ambiguity, evolving requirements, and competing priorities.
• Strong planning, organization, time management, and execution skills.

Preferred Qualifications

• Experience supporting ERP implementations, migrations, upgrades, or transformation programs.
• Experience with SAP transformation or SAP migration programs.
• Experience supporting Mergers & Acquisitions (M&A) or post-merger integration initiatives.
• Experience supporting large-scale, global transformation programs.
• Experience delivering change management across Commercial, Manufacturing, and/or Finance organizations.
• Experience working with geographically dispersed, cross-functional stakeholder groups.
• Experience working within complex enterprise programs involving multiple business units, functions, and leadership levels.

Pay Transparency

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $78,948-$137,063. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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