OCM Lead

NTT DATA, Inc.; Nashville (TN); On-site; USD 103,000 - 210,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with company match

Paid time off

Life and AD&D insurance

Short and long term disability

Job summary

NTT DATA is seeking an OCM Lead in Nashville, TN to drive change management strategies for global clients. The role focuses on adoption, stakeholder engagement, and ROI through methodical OCM programs and leadership of cross-functional teams.

You will mentor junior consultants, collaborate with internal teams, and participate in talent development, thought leadership, and business expansion activities. Remote work options are available within the US.

Qualifications

• Bachelor's degree in business, HR, organizational development, I/O psychology, communications
• 5+ years recent Big 4 and/or boutique consulting firm experience
• 5+ years of experience contributing to and leading successful OCM initiatives using a methodology-driven approach
• Managed $1M+ in revenue
• 2+ years coaching and managing a matrixed and cross-functional team of up to 10
• Prosci, ACMP or an equivalent OCM certification

Responsibilities

• Be an advisor to global clients embarking on a change initiative
• Develop, lead and/or execute comprehensive People & Organization and OCM strategies to maximize employee adoption and minimize resistance
• Drive faster adoption, increased utilization, and greater proficiency of affected employees to increase benefit realization, value creation, ROI, and achieve the desired business results and outcomes for clients
• Manage change readiness, adoption baseline, measurement, and monitoring to assess effectiveness of People & Organization activities
• Design, mobilize, and manage a network of change advocates
• Apply best practice OCM methodologies to develop a customized client change management approach
• Identify new and innovative ways to accelerate clients through their change journey
• Coach, manage, and mentor consulting resources at junior to mid-career levels to high-performance / high results
• Build internal network and partnerships for business expansion opportunities and career growth
• Engage in the hiring process, including evaluating potential candidates and interviewing
• Assist with development of thought leadership, collateral, tools, and templates

Skills

Change management

Stakeholder management

Project management

Executive communication

Travel up to 50%

Education

Bachelor’s degree in business/HR/OD/I-O psychology

Tools

SAP

Salesforce

ServiceNow

Job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a OCM Lead to join our team in Nashville, Tennessee (US-TN), United States (US).

Who we are

NTT DATA’s People & Organizational Consulting Practice delivers on the promise to help our client’s people and organizations meet the evolving demands of business and the workforce. We partner with organizations to deliver solutions that meet employees where they are and prepare them for the future.

How You’ll Help Us

By consistently delivering high quality work, our consultants can help build and maintain strong client relationships, leading to repeat business and positive referrals. You can help us by sharing your knowledge and expertise and bringing innovative solutions to our client challenges. This will help us stand out in a competitive market and help us drive business growth.

How We Will Help You

• Comprehensive Training and Development through continuous learning opportunities and coaching/mentoring through career challenges
• Career Advancement Opportunities by outlining clear career pathways for promotions and role advancements and constructive feedback through regular evaluations
• Work-Life Balance Support
• Strong and inclusive organizational culture
• Access to cutting edge technology for best practices and insights within the organization
• Community and Networking through industry events, conferences and internal communities where you can connect with likeminded colleagues to share experiences

Why the Role Is Important

NTT DATA is seeking a dynamic OCM Consulting Manager to delight our clients and support a successful People & Organization Consulting Practice. As a Consulting Manager in this practice, your typical day will include both client and internal

Client contributions

• Be an advisor to global clients embarking on a change initiative
• Develop, lead and/or execute comprehensive and customized People & Organization and OCM strategies to maximize employee adoption and minimize resistance
• Drive faster adoption, increased utilization, and greater proficiency of affected employees to increase benefit realization, value creation, ROI, and achieve the desired business results and outcomes for clients
• Manage change readiness, adoption baseline, measurement, and monitoring to assess effectiveness of People & Organization activities
• Design, mobilize, and manage a network of change advocates
• Apply best practice OCM methodologies to develop a customized client change management approach
• Identify new and innovative ways to accelerate clients through their change journey

Internal practice contributions

• Coach, manage, and mentor consulting resources at junior to mid-career levels to high-performance / high results
• Build internal network and partnerships for business expansion opportunities and career growth
• Engage in the hiring process, including evaluating potential candidates and interviewing
• Assist with development of thought leadership, collateral, tools, and templates

Required Qualifications

• You have a bachelor’s degree in business, HR, organizational development, I/O psychology, communications, or equivalent combination of related education, training, and experience
• You have 5+ years recent Big 4 and/or boutique consulting firm experience
• You have 5+ years of experience contributing to and leading successful OCM initiatives using a methodology-driven approach
• You have been responsible for managing $1M+ in revenue
• You have 2 years or more experience coaching and managing a matrixed and cross-functional team of up to 10 members
• You have Prosci, ACMP or an equivalent OCM certification

Preferred Skills

• You have 2 or more years in organization development / design; organizational effectiveness; culture and workforce transformation; learning and training design, development, and delivery; Configured Platforms (i.e. SAP, Salesforce, ServiceNow) implementations
• You have impressive communication skills. You have the ability to skillfully craft executive summaries and detailed information and reports for leadership
• You are a team player who leads by example and is a consistent, dependable performer with an excellent work ethic, flexible "can-do" attitude, and a results-driven commitment to success
• You have strong project management experience, including schedule, scope, issue, and risk management
• You have the ability to travel up to 50%

Ideal Mindset

The ideal mindset of a Management Consultant involves a blend of strategic thinking, adaptability, and strong interpersonal skills. This mindset enables us to deliver high value solutions, build strong client relationships, and lead teams effectively in a constantly changing business environment.

Must reside in the US

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles.

The starting pay range for this remote role is $103,000.00-210,000.00. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

• medical, dental, and vision insurance with an employer contribution
• flexible spending or health savings account
• life and AD&D insurance
• short and long term disability coverage
• paid time off
• employee assistance
• participation in a 401k program with company match
• additional voluntary or legally-required benefits

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at nttdata.com

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, colour, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need