Change Implementation Consultant

Randstad Digital Americas; Charlotte (NC); On-site; USD 49,000 - 56,000; Full time

Job summary

Randstad Digital Americas is seeking a revenue management and pricing specialist for a contract role in Charlotte, NC. You’ll drive rollout plans, onboarding programs, data migration, and governance to ensure successful adoption across the business.

Collaborating with Sales, Product, Technology, Operations and Risk/Controls, you’ll manage vendor relations, track KPIs with dashboards, and lead change management efforts including training assets and executive updates.

Qualifications

• 4-6+ years in Revenue Management, Pricing, or Commercial Product roles, with measurable impact on revenue optimization.
• 3-5+ years as a Change analyst rolling out pricing/deal tools to Sales, including user onboarding and migration from legacy systems.
• Familiarity with pricing platforms or price optimization tools
• Robust vendor management skills and experience leading cross-functional initiatives with Technology and Operations.
• Comfortable partnering with Treasury Management Sales and/or Relationship Managers and conducting product walkthroughs or demos
• Fluency in data analysis (Excel/Sheets; SQL or BI tools a plus) and in building KPI dashboards for adoption and performance.
• Demonstrated change management capability (communications, training assets, super-user networks, executive updates).
• Excellent communication, stakeholder influence, and executive-ready storytelling.

Responsibilities

• Design and execute the Sales rollout plan (pilots, phased deployments, change champions, train-the-trainer programs).
• Log and track defects and enhancements resulting from functional testing and ensure resolution of issues
• Build the user onboarding journey (personas, curricula, training assets, office hours, war room support).
• Support migration planning (data mapping, readiness criteria, controls) from legacy pricing/billing systems into the new platform.
• Establish adoption KPIs, dashboards, and feedback loops; track usage and remove friction to scale adoption.
• Act as the business liaison with the vendor to align on scope, timelines, SLAs, and quality standards.
• Partner closely with Sales, Product, Technology, Operations, and Risk/Controls to deliver end-to-end outcomes (approvals, billing integration, profitability views).
• Deliver large transformation initiatives with disciplined program management and change management practices.
• Champion governance and traceability: sprint demos, UAT and regression plans, issue/defect tracking, and continuous improvement.

Skills

Agile Execution

Data analysis

SQL

Excel

Pricing

Vendor management

Stakeholder management

Communication

Leadership

Education

Bachelor's degree

Tools

BI tools

Pricing platforms

Job description

Job Summary

Randstad Digital is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity, looking to grow in your career, or you know someone who is - we want to hear from you! Take a look at the below opportunity.

location: Charlotte, North Carolina
job type: Contract
salary: $35.88 - 40.88 per hour
work hours: 8am to 5pm
education: Bachelors

Responsibilities

Tool Rollout, Onboarding & Migration:

• Design and execute the Sales rollout plan (pilots, phased deployments, change champions, "train-the-trainer" programs).

Log and track defects and enhancements resulting from functional testing and ensure resolution of issues

• Build the user onboarding journey (personas, curricula, training assets, office hours, "war room" support).
• Support migration planning (data mapping, readiness criteria, controls) from legacy pricing/billing systems into the new platform.
• Establish adoption KPIs, dashboards, and feedback loops; track usage and remove friction to scale adoption.

Vendor & Stakeholder Management:

• Act as the business liaison with the vendor to align on scope, timelines, SLAs, and quality standards.
• Partner closely with Sales, Product, Technology, Operations, and Risk/Controls to deliver end-to-end outcomes (approvals, billing integration, profitability views).

Execution & Change Leadership:

• Deliver large transformation initiatives with disciplined program management and change management practices.
• Champion governance and traceability: sprint demos, UAT and regression plans, issue/defect tracking, and continuous improvement.

Qualifications

4-6+ years in Revenue Management, Pricing, or Commercial Product roles, with measurable impact on revenue optimization.
3-5+ years as a Change analyst rolling out pricing/deal tools to Sales, including user onboarding and migration from legacy systems.
Familiarity with pricing platforms or price optimization tools
Robust vendor management skills and experience leading cross-functional initiatives with Technology and Operations.
Comfortable partnering with Treasury Management Sales and/or Relationship Managers and conducting product walkthroughs or demos
Fluency in data analysis (Excel/Sheets; SQL or BI tools a plus) and in building KPI dashboards for adoption and performance.
Demonstrated change management capability (communications, training assets, super-user networks, executive updates).
Excellent communication, stakeholder influence, and executive-ready storytelling.

Nice to Have

Experience with treasury management/deposit pricing, FTP methodologies, and profitability frameworks.
Background integrating pricing tools with billing/approval workflows and data pipelines.
Agile delivery experience (backlog management, sprint cadence, UAT leadership).

Nice To Have Skills/Experience

The business are looking for an individual who is a quick learner and can hit the ground running. Self-starter and able to work in a team & motivated to learn.

Skills

Agile Execution,data analysis,data mapping,data pipelines,FTP,legacy systems,Excel,Requirements Management,SQL,communications,communication,Change Leadership,leadership,Self-starter,work in a team,UAT,backlog management,billing systems,billing,BI tools,continuous improvement,documenting business requirements,business transformation,treasury operations,Liquidity management,Treasury Management,Change Management,change management practices,dashboards,KPI dashboards,track defects,defect tracking,Agile delivery experience,Onboarding,user onboarding,functional testing,governance,financial services,Liquidity,production readiness,production support,program management,quality standards,revenue leakage,Revenue Management,revenue optimization,revenue management systems,Risk,Sales,vendor management,Stakeholder Management,stakeholder influence,storytelling,pricing strategy,Pricing,pricing strategies,target operating model,performing testing,traceability,train-the-trainer,user testing,personas,workflows

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.