Change Implementation Consultant

Experis; Charlotte (NC); On-site; USD 96,000 - 138,000; Full time

Benefits offered by this job

Competitive hourly pay rate

Contract extension potential

Professional growth opportunities

Job summary

Experis, a ManpowerGroup brand, is hiring a Change Implementation Consultant in Charlotte, NC. You will design rollout plans, track defects, and create onboarding journeys while supporting migrations and data readiness.

You will establish adoption KPIs and dashboards to improve user engagement across Sales, Product, Technology, Operations and Risk teams. The role emphasizes collaboration with cross-functional teams and proficiency in data analysis, including Excel, SQL, and BI tools, in a

Qualifications

• 4-6+ years of large-scale change management or transformation within financial services.
• Proficiency in agile execution, requirements management, and testing processes.
• Solid understanding of treasury operations, global payments, and liquidity management.
• Experience managing vendor relationships and leading cross-functional initiatives.
• Strong data analysis skills including Excel, SQL, or BI tools and KPI dashboards.

Responsibilities

• Design and execute sales rollout plans, including pilots, phased deployments, and training programs.
• Log and track defects and enhancements during functional testing, ensuring timely resolution.
• Build onboarding journeys with personas, curricula, and support assets.
• Support migration planning from legacy systems to new platforms, ensuring data readiness and controls.
• Establish adoption KPIs, dashboards, and feedback mechanisms to monitor and improve user engagement.

Skills

Change management

Agile execution

Requirements management

Testing processes

Cross-functional collaboration

Vendor management

Tools

Excel

SQL

BI tools

Job description

Our client, a leading organization in the financial services industry, is seeking a Change Implementation Consultant 3 - Contingent to join their team. As a Change Implementation Consultant 3 - Contingent, you will be part of the Revenue Management Transformation Department supporting cross-functional teams including Sales, Product, Technology, Operations, and Risk/Controls. The ideal candidate will have strong communication skills, a proactive mindset, and the ability to collaborate effectively across diverse teams, which will align successfully in the organization.

Job Title: Change Implementation Consultant

Location: Charlotte, NC

What's the Job?

• Design and execute sales rollout plans, including pilots, phased deployments, and training programs.
• Log and track defects and enhancements during functional testing, ensuring timely resolution.
• Build comprehensive user onboarding journeys, including personas, curricula, and support assets.
• Support migration planning from legacy systems to new platforms, ensuring data readiness and controls.
• Establish adoption KPIs, dashboards, and feedback mechanisms to monitor and improve user engagement.

What's Needed?

• 4-6+ years of experience in large-scale change management or transformation initiatives within financial services.
• Proficiency in agile execution, requirements management, and testing processes.
• Solid understanding of treasury operations, global payments, and liquidity management.
• Experience managing vendor relationships and leading cross-functional initiatives with technology and operations teams.
• Strong data analysis skills, including Excel, SQL, or BI tools, and experience building KPI dashboards.

What's in it for me?

• Opportunity to lead impactful transformation projects in a dynamic environment.
• Collaborate with diverse teams and industry experts to drive strategic change.
• Enhance your skills in change management, vendor management, and process optimization.
• Work in a supportive organization committed to professional growth and inclusion.
• Competitive hourly pay rate with potential for contract extension or conversion.

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions. Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.