CHANEL Luxury Brand Leader

Saks Fifth Avenue; New York (NY); On-site; USD 86,000 - 107,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance (basic)

Disability insurance

Voluntary benefits

Job summary

Exemplar Luxury Group oversees Bergdorf Goodman, housing CHANEL at the flagship Fifth Avenue location. This Business Manager role leads with a focus on exceptional client service, driving sales growth, and aligning CHANEL with BG leadership to maximize market share while maintaining the highest standards of luxury retail excellence.

The ideal candidate will coach a boutique team, manage strategic partnerships, and execute high-impact events that elevate the client experience for VICs and

Qualifications

• Extensive leadership experience in luxury retail management, clienteling, and boutique operations.
• Proven track record in building VIC retention programs and high-touch client experiences.
• Strong recruitment, mentoring, and team development skills.
• Excellent communication with executive-level stakeholders.

Responsibilities

• Lead CHANEL and Bergdorf Goodman brand strategies to drive sales and client experience.
• Coach and develop a high-performing boutique team delivering world-class service.
• Partner with CHANEL and BG leadership on strategic planning and market initiatives.
• Oversee education programs, trunk shows, and brand events.

Skills

Luxury retail leadership

Clienteling

Staff mentoring

Strategic planning

Vendor relations

Job description

Exemplar Luxury Group oversees Bergdorf Goodman, housing CHANEL at the flagship Fifth Avenue location. This Business Manager role leads with a focus on exceptional client service, driving sales growth, and aligning CHANEL with BG leadership to maximize market share while maintaining the highest standards of luxury retail excellence.

The ideal candidate will coach a boutique team, manage strategic partnerships, and execute high-impact events that elevate the client experience for VICs and