Chairside Dental Assistant & Treatment Coordinator

Riccobene Associates Family Dentistry; Durham (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

PTO

401(k)

Job summary

Riccobene Associates Family Dentistry in Durham, NC, is seeking an experienced chairside Dental Assistant to support dentists across general and restorative procedures. You will take radiographs, impressions, and help patients understand costs, while keeping the schedule full and appointments on track.

The role involves explaining treatment plans in plain language, assisting with insurance estimates, and coordinating with front desk to ensure smooth handoffs.

Qualifications

• 1–2+ years of chairside dental assisting experience.
• Experience presenting treatment plans and discussing financial arrangements with patients.
• Experience scheduling treatment chairside, confirming appointments, and managing a provider schedule.
• Working knowledge of dental insurance and procedure terminology.
• Radiography certification / state-required credentials: NC.
• Current CPR/BLS, or willing to obtain it.
• Experience with Denticon practice management software is a plus.

Responsibilities

• Assist the dentist chairside across general and restorative procedures.
• Take radiographs and impressions, and chart accurately.
• Set up, break down, and turn over operatories on schedule.
• Sterilize instruments and follow OSHA and infection control standards.
• Present treatment plans and explain the doctor’s recommendations in plain language, so patients understand what they need and why.
• Discuss fees, insurance estimates, and payment or financing options with patients, and help them say yes to the care they need.
• Schedule the patient’s next visit while they are still in the chair, so no one leaves without an appointment.
• Confirm upcoming appointments by phone and text to keep the schedule full and reduce no-shows.
• Fill openings and cancellations, and follow up on unscheduled treatment.
• Coordinate the handoff with the front desk so nothing falls through the cracks.
• Support teammates wherever the day needs you.

Skills

Reliability

Presence

Positive attitude

Team first

Money conversations

Schedule ownership

Professional presentation

Education

Radiography certification / NC

CPR/BLS

Tools

Denticon

Job description

Riccobene Associates Family Dentistry in Durham, NC, is seeking an experienced chairside Dental Assistant to support dentists across general and restorative procedures. You will take radiographs, impressions, and help patients understand costs, while keeping the schedule full and appointments on track.

The role involves explaining treatment plans in plain language, assisting with insurance estimates, and coordinating with front desk to ensure smooth handoffs.