CGL Litigation Claims Lead - Hybrid Role

Zurich Insurance Company Ltd.; Phoenix (AZ); Hybrid; USD 60,000 - 98,000; Full time

Job summary

Zurich North America is seeking an experienced Litigation Claims Specialist to join the Commercial General Liability team. This hybrid role offers flexibility with occasional in-office attendance and can be based out of multiple U.S. locations.

You will manage multi-party CGL claims with moderate to high exposure, follow established protocols, and deliver a high-quality, customer-focused claims experience while collaborating across functions.

Qualifications

• Bachelor’s Degree or equivalent with 3+ years in Claims/Insurance
• Active adjuster license required
• Knowledge of insurance regulations and MS Office

Responsibilities

• Manage multi-party commercial lines claims with moderate to high exposure.
• Follow established best practices and protocols for efficient handling.
• Deliver a high-quality, customer-focused claims experience.

Skills

CGL claims

wrap-up programs

litigation management

communication skills

analytical thinking

time management

team collaboration

negotiation strategy

Education

Bachelor’s degree

Zurich Claims Training

Tools

MS Office

Job description

Zurich North America is seeking an experienced Litigation Claims Specialist to join the Commercial General Liability team. This hybrid role offers flexibility with occasional in-office attendance and can be based out of multiple U.S. locations.

You will manage multi-party CGL claims with moderate to high exposure, follow established protocols, and deliver a high-quality, customer-focused claims experience while collaborating across functions.