CET & Digital Specification Specialist

Haworth Lifestyle; New York (NY); On-site; USD 85,000 - 135,000; Full time

Job summary

Poltrona Frau Group North America seeks a CET & Digital Specification Specialist to lead the U.S. digital specification experience for our premium furniture brands.

You will manage CET Designer libraries, configurations and assets, ensuring accurate, accessible product information for dealers, architects and internal teams. You will collaborate with Italy, Configura, and design partners to expand CET adoption, support new product launches, and maintain data quality across CET workflows.

Qualifications

• 3+ years with CET Designer, Configura, or similar platform.
• Experience with product configurations, SKUs, finishes, dimensions, pricing and structured data.
• Background in contract furniture, commercial furniture, architecture or design.
• Strong knowledge of product specification workflows and CET.
• CAD files, 3D models or digital product assets familiarity.

Responsibilities

• Support and maintain the U.S. CET Designer environment for PFGNA's portfolio.
• Manage CET product libraries, configurations, SKUs, finishes, dimensions, pricing and BOM information.
• Ensure products are accurately represented and easy to specify for dealers, architects and designers.
• Coordinate with Italian teams and Configura on CET library development and maintenance.
• Support addition of new products, collections, finishes and configurations to CET.
• Perform ongoing CET data quality checks for accuracy and currency.
• Identify inconsistencies and coordinate resolutions.

Skills

CET Designer

Configura

Product configuration workflows

Attention to detail

Cross-functional collaboration

Communication

Tools

CAD software

3D models

PIM/DAM

Job description

About Poltrona Frau Group North America

We are seeking a highly organized and technically capable CET & Digital Specification Specialist to lead and support the U.S. digital specification experience across our portfolio.

Reporting to the Digital Commerce & Specification Manager, this role will be responsible for supporting and expanding PFGNA's use of CET Designer and digital specification tools, ensuring that products are accurately represented, easy to specify and accessible to dealers, architects, designers and internal sales teams.

The ideal candidate has experience with CET Designer, Configura, product configuration, contract furniture, product data and specification workflows.

About the Role

The CET & Digital Specification Specialist will play a key role in building and maintaining PFGNA's U.S. digital specification capabilities.

This role will focus heavily on the CET Designer environment, including product libraries, configurations, SKUs, finishes, dimensions, pricing, BOM information and digital product assets.

The Specialist will work closely with teams in the U.S., Italy, Configura, dealers and the Architecture & Design community to ensure that products across PFGNA's portfolio are easy to discover, configure and specify.

Responsibilities

• Support and maintain the U.S. CET Designer environment for PFGNA's portfolio of brands.
• Manage and maintain CET product libraries, configurations, SKUs, finishes, dimensions, pricing and BOM information.
• Ensure products are accurately represented and easy for dealers, architects and designers to specify.
• Coordinate with Italian teams and Configura on the development, maintenance and enhancement of CET product libraries.
• Support the addition of new products, collections, finishes and configurations to the CET environment.
• Perform ongoing quality-control checks to ensure CET information is accurate, current and functioning correctly.
• Identify inconsistencies, missing information and technical issues and coordinate appropriate resolution.

Product Data & Configuration

• Maintain accurate product specifications and structured product information.
• Organize and manage information including dimensions, finishes, pricing, configurations, SKUs, CAD files, 3D assets and other specification data.
• Support processes for new product launches, price changes, discontinued products and product updates.
• Work with product, sales and Italian teams to ensure product information is consistent and current.
• Help establish clear processes and standards for maintaining product data across CET and other digital specification platforms.
• Provide technical support related to CET and digital specification tools for dealers, A&D representatives and internal sales teams.
• Help troubleshoot product configuration and specification issues.
• Develop training materials, guides and documentation to support CET adoption.
• Conduct CET training sessions for internal teams and key dealer partners as needed.
• Act as a resource for questions related to product configuration, digital specification and CET workflows.
• Gather feedback from users and identify opportunities to improve the specification experience.
• Monitor CET usage and adoption across the U.S. market.
• Identify opportunities to increase adoption among dealers, architects, designers and internal teams.
• Recommend improvements to product libraries, workflows and user experience.
• Help ensure PFGNA's portfolio of products is easy to discover, configure, specify and incorporate into projects.
• Support the development of scalable digital specification processes as the business continues to grow.

Automation & Process Improvement

• Identify opportunities to improve and automate CET-related workflows and processes.
• Work with the E-Commerce Engineer & Digital Automation Specialist and Digital Commerce & Specification Manager to improve the flow of product data across systems.
• Help reduce manual processes and improve the accuracy and efficiency of product updates.
• Support the implementation of new digital tools and technologies relevant to product specification.

Cross-Functional Collaboration

• Work closely with the Digital Commerce & Specification Manager to execute PFGNA's U.S. digital specification strategy.
• Partner with Product Management, Sales, A&D, Retail, Marketing and IT teams.
• Collaborate with Italian product, digital and technology teams.
• Work directly with Configura and other external technology partners as needed.
• Translate technical product and configuration information into clear, usable resources for internal and external users.

Qualifications

Required

• 3+ years of experience working with CET Designer, Configura or a comparable digital specification/configuration platform.
• Experience working with product configurations, SKUs, finishes, dimensions, pricing and structured product data.
• Experience in contract furniture, commercial furniture, architecture, interior design or a related industry.
• Strong understanding of product specification and configuration workflows.
• Experience working with CAD files, 3D models or other digital product assets.
• Strong technical troubleshooting and problem-solving abilities.
• Exceptional attention to detail and commitment to data accuracy.
• Strong organizational and project-management skills.
• Ability to manage multiple product updates and priorities simultaneously.
• Excellent written and verbal communication skills.
• Ability to work effectively with cross-functional and international teams.

Preferred

• Direct experience with CET Designer and Configura.
• Experience working with contract furniture dealers or the Architecture & Design community.
• Familiarity with CAD, Revit, 3D models and digital specification workflows.
• Experience with PIM, DAM or other product-information management systems.
• Experience providing training or technical support to dealers, designers or sales teams.
• Experience with automation, AI or digital tools that improve product data and specification workflows.
• Experience in luxury furniture or premium design brands.

What Success Looks Like

• CET product libraries are accurate, current and easy to use.
• Products across PFGNA's portfolio are easier for dealers, architects and designers to configure and specify.
• Product data is consistent, accurate and efficiently maintained.
• CET adoption increases across dealers, A&D professionals and internal teams.
• Users receive effective training and technical support.
• Product updates and new launches are incorporated into CET efficiently and accurately.
• Digital specification processes become more scalable and less dependent on manual work.

The Candidate

We are looking for someone who understands that digital specification is a critical part of the customer and sales experience.

The successful candidate will combine technical attention to detail with an understanding of furniture products, configurations and how architects, designers and dealers work.

They should be equally comfortable working through product data and configurations, troubleshooting CET issues, training users and collaborating with internal and international teams.

This role is ideal for someone with a strong CET/Configura background who wants to take ownership of helping build and scale the digital specification capabilities of a growing portfolio of premium design brands.