Certified Shift Manager

McDonald's; Gainesville (GA); On-site; Full time

Job summary

A family-oriented franchisee of McDonald's is seeking a Certified Shift Manager to lead shifts, ensure excellent customer service, and manage staff. This role offers competitive pay, growth opportunities, and various benefits, including paid vacation and education assistance. Join a team that values energy, purpose, and personal growth.

Benefits

Paid vacation

Paid holidays

Education assistance

Medical coverage

Dental coverage

Vision coverage

Disability insurance

Life insurance

Accident insurance

Paid leaves of absence

Qualifications

• Previous managerial experience in restaurant, retail, or hospitality preferred.
• Must be 18+ to be a manager.

Responsibilities

• Ensure fast, accurate, and friendly customer experience.
• Manage training, food safety, and inventory.
• Lead departments and motivate staff.

Skills

Leadership

Customer Service

Teamwork

Education

High School diploma

College tuition assistance

Job description

Join to apply for the Certified Shift Manager role at McDonald's

Family-oriented franchisee looking for superstars to join our McFamily! Staffed by great people, and right now we're seeking more team members interested in satisfying careers with competitive benefits, growth opportunities, and advancement. If you have lots to offer and are interested (and we sure hope you are), let's connect!

Starting at $14/hour

Description

McDonald's works for me. I’m going places, seeking a satisfying career with good benefits and great opportunities for advancement. I want to grow and have a lot to offer.

The job for me – Get a job that inspires your best and moves you forward. Choose your hours, pursue education, build skills, and be yourself.

The team for me – Our people aim to say YES — working with energy and purpose, finding new talent, coaching, honing leadership skills, and helping run a business that serves delicious food and creates feel-good moments. If this sounds like you, you'll fit right in.

The company for me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let’s talk. Make your move.

Requirements

Managers lead shifts weekly, ensuring customers receive a fast, accurate, and friendly experience. Some managers also lead departments, managing systems like training, food safety, and inventory, setting goals, delegating tasks, following up, and reporting results.

The Guest Service Department Manager ensures excellent customer service, manages sales promotions, trains service staff, and organizes service areas.

The Kitchen Department Manager guarantees quality, safety, and efficiency in food preparation, controls food costs, and trains kitchen staff on procedures, including new menu items.

The People Department Manager focuses on hiring qualified crew, training, scheduling, and motivating staff to meet sales and profit goals.

Previous managerial experience, preferably in restaurant, retail, or hospitality, is preferred. We seek positive team players with flexible schedules who enjoy a fast-paced environment. You must be 18+ to be a manager in our corporate restaurants.

Additional Info

In addition to competitive pay, benefits include:

• 15-25 days paid vacation
• 10 paid holidays, anniversary splash, 8-week sabbatical every 10 years
• Education via Archways to Opportunity (High School diploma, college tuition, ESL classes)
• Medical, dental, vision coverage
• Pre-tax flexible spending accounts
• Disability, life, accident insurance
• Paid leaves of absence
• Service awards, Employee Resource Connection, Adoption Assistance, Matching gifts

This posting provides some insight into working at McDonald's but is not a complete job description. Roles vary daily, and essential functions are not fully listed.

By applying, I understand I am applying to work at a franchisee-owned restaurant, separate from McDonald's USA. The franchisee makes all employment decisions, and my application is processed solely by them. McDonald's USA will not receive my application or be involved in employment decisions. I acknowledge I should contact the franchise directly for privacy policies.